Office Specialist - Global Learning & Partnerships

Working Title: Office Specialist - Global Learning & Partnerships

State Role Title: Administrative Office Spec III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Center for Global Engagement

Department: 100148 - CGE Administration

Pay Rate: Maximum Starting

Specify Range or Amount: $40,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 6/18/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Center for Global Engagement at JMU is seeking a passionate, detail-oriented professional to support our Global Learning & Partnerships (GLP) unit. The GLP team connects JMU faculty, staff, and students with international engagement opportunities through dynamic programs, connections, and events—whether on-campus, online, or abroad. We oversee the Peace Corps Prep Certificate program, manage international partnerships, and collaborate with internal and external partners to foster global engagement and collaboration. The GLP Office Specialist plays a vital role in supporting this unit and JMU’s global engagement initiatives. This position is responsible for various administrative and fiscal tasks involved with scheduling meetings and virtual exchanges, supply purchasing, and coordinating logistics for international travel and on-campus events. Communication is key, as the role requires liaising with faculty, staff, and international visitors, managing email accounts, and updating webpages. The ideal candidate is detail-oriented, organized, and culturally sensitive, with strong communication skills and a passion for global education.

The mission of the Center for Global Engagement (CGE) is to broaden worldviews and promote global understanding for the JMU `community by cultivating, facilitating, and supporting global engagement at home and abroad. Our shared passions build a strong sense of an inclusive community and belonging, as well as pride in the work we do.

Duties and Responsibilities:

Key Responsibilities:
• Administrative Support: Manage travel authorizations, schedule partner institution visits, coordinate events, and handle logistics including shipping and transportation. Create courses in the Student Administration system, track enrollment, and communicate with students, JMU faculty, and staff.
• Fiscal Management: Provide clerical support to GLP initiatives, and oversee expense transactions, credit card reconciliations, and budget-related tasks. Maintain accurate financial records and reports, and work with the university business office to ensure student accounts are up to date.
• Event Coordination: Organize and support GLP events, from room reservations to catering and technology setup. Assist with event setup, breakdown, and follow-up.
• Communication: Liaise with faculty, staff, and international visitors. Manage the unit’s shared mailbox accounts, update webpages, and handle phone inquiries.
• Visitor Coordination: Arrange schedules, accommodations, and welcome materials for external partners and international visitors.
• Data Management: Update student records, and conduct data management and trend analysis to support the GLP team’s initiatives.

Qualifications:

Required Qualifications:
• Familiarity with office procedures, financial procedures, and/or operating within state policies and guidelines.
• Strong organizational skills with attention to detail, and the ability to handle multiple tasks efficiently.

Additional Considerations:
• Previous experience in administrative or office role is highly desirable; experience in higher education is a plus.
• Proficiency in Microsoft Office and willingness to learn new technology platforms.
• Cultural sensitivity and the ability to work with a diverse group of people.
• Passion for global education and JMU’s mission.

Additional Posting Information:

• Professional development opportunities are supported and valued in this position.
• Occasional evening and weekend hours may be required to accommodate global time zones.

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.