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A&S Undergraduate College Registrar - Student Services Generalist


A&S Undergraduate College Registrar - Student Services Generalist

  • R0036999
  • Charlottesville, Virginia, United States
  • Student Services
  • The University of Virginia

The College of Arts & Sciences invites applications for a Student Services Generalist position within the College Registrar’s office. The position will work with the College Registrar, other administrative staff, and deans to maintain accurate and timely information for over 11,000 undergraduate students within Arts & Sciences.

The Student Services Generalist serves students, employees, faculty, alumni, parents, and community members with various academic requirement-related needs and will work with multiple areas within the Undergraduate College, Arts & Sciences, and UVA. This is a unique position that has the opportunity to positively impact the broad scope of students and services offered by the College of Arts & Sciences, such as:
  • Tracking students pursuing all degrees in the College of Arts & Sciences; adding required information to the student information system
  • Performing accurate entry into databases; and participating in regular communication with other schools and offices within UVA
  • Working with an array of academic-related software such as UVA’s SIS, Slate, Perceptive Content, and DocuSign.

  • A Bachelor’s degree and at least two years of administrative, student, or customer service experience is required. Related experience in a higher education academic office is preferred.
  • The ability to work effectively with students, alumni, faculty, employers and staff
  • The ability to learn an array of information relative to A&S Area Requirements, services, and resources; prior knowledge of A&S academic requirements is preferred.
  • The ability to evaluate/assess customer needs, apply information, or make appropriate referrals
  • A demonstrated attention to detail and excellent oral and written communication in daily interactions is essential.
  • The ability to manage multiple tasks and projects while meeting deadlines
  • The ideal candidate must have the ability to organize and prioritize assignments as well as possess effective, professional interpersonal skills.
  • The ability to work independently or as part of a team is critical, as is knowledge of general record-keeping practices.
  • The candidate must also possess a working knowledge of Microsoft Office Suite (with a focus on Excel and/or Access) and Database applications. Office 365 applications, SIS and UBI, and Slate are preferred.
  • Other job-related software skills can be taught on the job.

This position reports directly to the College Finance and Administrative Manager with strong ties to the College Registrar and the College Academic Programs Manager.

Although the position will remain open until filled, review of applications will begin on July 5, 2022. Therefore, we encourage applications prior to this date in order to be in the first round of reviews. The University will perform background checks on all new hires prior to employment.

To Apply:

Please apply through Workday, and search for R0036999. Internal applicants must apply through their UVA Workday profile by searching ‘Find Jobs.’ Complete an application online with the following documents:

• CV

• Cover letter

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

References will be completed via UVA’s standardized process Skill Survey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.

For questions about the position, please contact Adam Richard atar5se@virginia.edu. For questions about the application process, please contact Melanie Sponaugle, Academic Recruiter, at unw5dq@virginia.edu.

For more information about UVA and the Charlottesville community please see http://www.virginia.edu/life/charlottesville and https://embarkcva.com/.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

COVID Vaccination Requirement and Guidelines

Please visitthe UVA COVID-19 Job Requirements and Guidelines webpageprior to applying for current information regarding vaccination requirementsandguidelines for employment at UVA.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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