Academic Success Coach

Title: Academic Success Coach

Agency: Northern VA Community College

Location: Fairfax County - 059

FLSA: Exempt

Hiring Range: $65,000 - $75,000

Full Time or Part Time: Full Time

Additional Detail

• Knowledge of student development theories , best advising and coaching practices.
• Skilled in providing academic coaching and advising to “at-risk” students and an ability to maintain confidentiality.
• Ability to discern appropriate instances of confidentiality and effectively communicate this with students.
• Ability to promote inclusive coaching sessions and a campus climate respectful of diversity and multiculturalism.
• Ability to utilize interpersonal and problem-solving skills to collaborate and negotiate with students, faculty, staff, parents, members of the community and university representatives.
• Ability to de-escalate high emotion situations and mental health emergencies, and appropriately involve other college resources and supports, making appropriate referrals.
• Knowledge of relevant federal, state, VCCS, and college policies and regulations including the Family Education Rights Privacy Act (FERPA), Freedom of Information Act (FOIA), Title IX, and
• VAWA/SaVE, and Clery legislation.
• Ability to understand, disseminate, interpret, and communicate college policies and regulations using approved and accepted processes and practices.
• Demonstrate outstanding oral and written communication skills, including the development of letters, emails, and workshop materials, and the ability to present to and instruct large and small audiences.
• Ability to design, implement, and evaluate programs and projects.
• Ability to collaborate on the development, assessment and reporting of student learning outcomes and other assessment measures.
• Ability to conduct responsibilities while demonstrating excellent customer service skills.
• Knowledge of processes and policies for working with students on academic warning and probation.
• Knowledge of, and skill in, computer usage including Microsoft Office, e-mail, student information systems, CANVAS, ticket tracking software, Adobe Acrobat Reader, social media, and use of the Internet to complete research.
• Ability to understand and conceptualize data needs and utilize database systems to generate reports.
• Ability to manage multiple tasks in a timely manner in a fast-paced environment.

• Experience providing advising and/or coaching to college students or prospective college students.
• Teaching or workshop facilitation experience.
• Experience with educational program support.
• Experience with event planning, implementation, and evaluation.

• Experience in academic success coaching or counseling..
• Bilingual with proficiency in a foreign language frequently spoken in Northern Virginia.
• Experience utilizing Navigate and PeopleSoft or other student information systems.