Administrative Assistant

Title: Administrative Assistant

Hiring Range: Maximum Salary $29,772

Agency: Dept for Deaf & Hard-of-Hearng

Location: Deaf & Hard of Hearing

Agency Website: https://www.vddhh.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department for the Deaf and Hard of Hearing (VDDHH) is seeking an Administrative Assistant to serve as the first point of contact for all consumers/customers seeking information, referral, and direct services from VDDHH. Such contact is received through face-to-face, telephone, mail, email, or social media. Position will provide administrative support to the Business Manager and the Director. Position serves as the VDDHH travel coordinator, agency contact for facility & state car-related issues and manages the annual submissions of financial disclosures to the COI and Ethics Advisory Council. Position will assist the Business Manager in developing e-requisitions, paying agency invoices, ensuring records retention processes are followed, and coordinating the conference room schedule and logistics.

Minimum Qualifications

High school graduate or equivalent education with additional training or previous experience in area of human services and/or government agency. Previous experience and proficiency in MS Office, working with the public, data entry and reception skills are required. Demonstrated ability to provide administrative and office support; of computer proficiency including emails, calendar, contacts (Google apps) and documents, presentations, spreadsheets (MS Office suite) and labels.

Knowledge of office or administrative management (operations and logistics) and accounting principles and practices; of administrative and clerical procedures and systems such as managing files and records, record retention and destruction, designing forms, and other office procedures and terminology; and principles and practices for providing customer service; of deaf, hard of hearing and deafblind individuals with varying degrees of hearing loss and use of various communication methods as well as knowledge of Deaf Culture. Demonstrated skills in the use of assistive technology and office technology. Ability to apply established policies and procedures to individual situations; and to communicate effectively in American Sign Language (ASL) with deaf and deafblind clients, staff and other stakeholders is a required competency and to utilize databases for data entry, retrieval, collection and analysis. Organizational skills and problem-solving skills are required. Effective verbal and written communication with diverse agency customers required. Effective skills in greeting people or answering phone include but not limited to articulation, expressive, welcoming, confident, and assertiveness. Willing and able to work, interact and communicate with deaf and hard of hearing stakeholders through various communication modes, including American Sign Language and use of auxiliary aids. To communicate directly with these stakeholders without an interpreter is essential to perform the duties.

Preferred Qualifications:

American Sign Language Proficiency Interview (ASLPI) certification at Level 2+ is strongly preferred for the position.

Special Instructions: 

RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Reasonable accommodations are available to persons with disabilities during the application
and/or interview processes per the Americans with Disabilities Act. Contact
recruitment@dars.virginia.gov for assistance.

Minorities, Individuals with disabilities, Veterans, Americorp, Peace Corps, and other National Service Alumni are encouraged to apply.

Are you requesting consideration through the Alternative Hiring Process and have you received an approved Certificate of Disability? If yes, please attach your Certificate of Disability to this application under the documents section using the optional document section. In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a
Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800- 552-5019,
or DBVI at 800-622-2155.

To Apply:

Equal Opportunity Employer State applications will only be accepted as submitted online
by 11:55 p.m. on the closing date through the Commonwealth of Virginia’s Job Board PageUp. PageUp provides a confirmation of receipt when your application is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Contact Information:

Name: Human Resources

Phone: 804-662-7003

Email: recruitment@dars.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.