Advanced Desktop Systems Engineer
Advanced Desktop Systems Engineer
- https://jobs.vccs.edu/postings/90350
- Fairfax County, Virginia, United States
- College Computing
- Northern VA Community College
Title: Advanced Desktop Systems Engineer
Agency: Northern VA Community College
Location: Fairfax County - 059
FLSA: Exempt
Hiring Range: Commensurate with Experience (Up to $115,000/yr max)
Full Time or Part Time: Full Time
Job Description:
“Must be able to Pass CJIS Level 4 and FBI and Virginia State Police background check”
Minimum Qualifications:
General Description:
The Advanced Desktop Systems Engineer is responsible for the College’s enterprise desktop management solutions including EndPoint Configuration Manager, Intune, JAMF, and other third-party systems. This position supports the deployment, maintenance, and troubleshooting of various desktop technologies across diverse solutions (laptops, desktops, Macs, iPads, Raspberry Pi, and VDI) using central management tools such as Microsoft EndPoint Configuration Manager, Intune, Windows Update Services, Active Directory/Group Policy, JAMF, Labstats, Splashtop, and other cloud services.
Duties and Tasks:
The Advanced Desktop Systems Engineer is responsible for the College’s enterprise desktop management solutions including EndPoint Configuration Manager, Intune, JAMF, and other third-party systems. This position supports the deployment, maintenance, and troubleshooting of various desktop technologies across diverse solutions (laptops, desktops, Macs, iPads, Raspberry Pi, and VDI) using central management tools such as Microsoft EndPoint Configuration Manager, Intune, Windows Update Services, Active Directory/Group Policy, JAMF, Labstats, Splashtop, and other cloud services.
Duties and Tasks:
- Administers, designs, and maintains the desktop management infrastructure based on the College’s need to maintain a robust automation system for standardization and security of desktops.
- Recommends and implements technologies and processes that improve the effectiveness of desktop engineering and automation processes.
- Serves as technical lead on IT project implementations related to end-user desktop technologies including security updates, operating system upgrades, Microsoft productivity software and other third party applications and overall configuration of client computers.
- Ensures baseline configurations are compliant with security best practices and NVCC IT policies.
- Works in collaboration with peers in advanced desktop engineering, server, network, application, security and campus IT teams to install, configure, optimize, monitor, and troubleshoot issues in the enterprise environment.
- Adheres to change and incident management processes as it relates to the modification of the production environment to remediate and/or optimize enterprise systems
- Documents processes, establishes standards, and recommends improvements and solutions to ensure the health and optimization of the desktop management and end-user computing environments.
- Serves as a subject matter expert and escalation point for junior engineers, campus IT, and other internal IT teams as it relates to advanced desktop management and other end-user desktop technologies.
- Mentors, provides knowledge transfer, and training to campus IT staff.
“Must be able to Pass CJIS Level 4 and FBI and Virginia State Police background check”
Required KSAs:
- Knowledge of the Microsoft Windows Server/Desktop Operating System, Endpoint Configuration Manager, Intune, Active Directory, and Group Policy Management.
- Knowledge of the MacOS, iPadOS, and iOS Operating System, JAMF, and JAMF Protect.
- Knowledge of current and developing desktop management technologies and ability to analyze technology for use in current environment
- Advanced analytical and problem resolution skills.
- Client-centric and able to work in a variety of environments
- Must be able to manage customer relationships
- Ability to effectively communicate with senior management, technical peers, vendors, and users. Strong verbal and written communications skills
- Ability to work in a team environment to accomplish organizational objectives
- General knowledge of networking concepts, technologies, structured database and application/web servers.
Minimum Qualifications:
- Experience with Microsoft Endpoint Configuration, Intune administration, engineering, architecture and design.
- Experience with MacOS, iPadOS, and iOS administration, engineering, architecture and design using JAMF and/or Intune.
- Experience with Microsoft operating system, MacOS, and application packaging using enterprise management tools.
- Customer support and training experience.
Additional Considerations:
- Experience with Microsoft advanced desktop management system (EndPoint Configuration Manager/Intune) administration, engineering, architecture and design.
- Experience with MacOS, iPadOS, iOS administration, engineering, architecture and design using JAMF and/or Intune.
- Experience with Microsoft operating system, MacOS, and application packaging using enterprise management tools.
- Knowledge of Microsoft Windows Server, Windows Operating System.
- Knowledge of MacOS and iOS.
- Experience with Microsoft Active Directory configuration including Group Policy in a large and complex production environments as it relates to the management of computer objects and user settings.
- Experience with Operating System Deployment (OSD) including image builds, analysis, and troubleshooting automation tasks and security baselines
- Demonstrated understanding of network principles (such as network topologies, network addressing schemes, subnets, firewalls, and security segregation)
- Demonstrated understanding of IT security best practices including mitigation and remediation strategies at an enterprise-level.
- Microsoft Certifications (MCTS, MCIT, MSCE), Jamf Pro certs are a plus
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Similar Jobs
Statewide Sourcing & Contracting Officers - P0140 & P0160
Richmond, Virginia, United States Department of General ServicesThe DGS Division of Purchases and Supply (DPS) is looking for two senior public procurement officer to join our team as a Statewide Sourcing & Contracting Officers (SSCOs) to establish and manage highly complex, high-dollar statewide contracts in ...
LOCERI (Level of Care Review) Clinical Analyst
Richmond, Virginia, United States Dept of Med Assistance SvcsCome as you are | Become who you want to be | That is our promise.
Probation Officer Senior (Team Leader): P&P District #43 Tazewell #P4331
Tazewell, Virginia, United States Div of Community CorrectionsWHY VADOC? WHY NOT?
Job stability, 13 paid state holidays in addition to generous vacation, sick, personal leave and military leave incentive. Public Student Loan Forgiveness Program, Affordable health benefits, VRS retirement benefits, VA 457 De...
Policy Director
Richmond, Virginia, United States Department of Social ServicesThese are incredibly exciting times at VDSS! We are driving unprecedented, progressive organizational change to create platforms for industry-leading innovations with the goal of delivering the best possible outcomes for Virginians. We offer compr...
Senior Faculty Position - High-Frequency High-Density Power Management
Blacksburg, Virginia, United States Electrical and ComputerEngineeringVirginia Tech’s Bradley Department of Electrical and Computer Engineering invites applications for a senior faculty position in power electronics, specializing in high-frequency, high-density power conversion. The successful candidate will serve a...
Nurse Supervisor - #WWRW0246
Augusta County, Virginia, United States Wilson Workforce & Rehab CtrJoin WWRC and play a vital role in empowering individuals with disabilities to achieve independence, meaningful employment, and personal growth through compassionate, professional health care.
