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Agency Management Analyst Senior

Administrative Services


Agency Management Analyst Senior

  • 493420
  • 7700 MIDLOTHIAN TNPK , N. CHESTERFIELD, Virginia, United States, 23235
  • Department of State Police
  • Administrative Services
  • Full-Time (Salaried)
  • Closing at: Feb 7 2023 at 23:55 EST
  • Department of State Police

Title: Agency Management Analyst Senior

Hiring Range: Negotiable and Commensurate with Experience

Pay Band: 4

Agency: Department of State Police

Location: Chesterfield

Agency Website: vsp.virginia.gov

Recruitment Type: General Public - G

Job Duties

•Maximizes performance and morale through effective leadership. 

•Supervises assigned staff by establishing priorities, evaluating performance, assessing developmental needs, and correcting substandard performance and discipline issues as they occur. 

•Communicates clearly and concisely with staff, and encourages staff to maintain open communications. 

•Effectively identifies and resolves personnel conflicts. 

•Communicates safety issues with employees to ensure a safe workplace. 

•Continuity of operations is maintained through cross-training and development of current desk procedures. 

•Trains new and current employees in daily work processes, state and federal firearm laws, and Departmental policy and procedures related to their areas of responsibility. 

•Assigns work and monitors workload of subordinate staff.  Conducts quality control of daily work production. 

•Reviews and critiques research methodologies and decisions of subordinate staff in the determination of lawful eligibility of individuals to purchase or possess a firearm(s).

•Ensures staff can perform critical roles to ensure continuity of operations during the absence of other key staff. 

•Develops subject matter expertise on state and federal firearms laws. 

•Coordinates with IT Division developers to maintain VCheck operational efficiency. 

•Fields and responds to inquiries from law enforcement agencies, attorneys, federal firearms license (FFL) dealers, and the general public.

•Retrieves, reviews, and analyzes the most complex criminal records and other documents to determine, within a five-day deadline, if there are prohibiting factors that prevent potential gun buyers or other recipients of firearms from purchasing or possessing firearms. The work consists of reviewing and examining documents, and electronic communication, and the determination as to whether or not specific information conforms to existing legal provisions relative to lawful firearm possession.

•Exercises a high degree of initiative and mature judgment in analyzing data and information, determining what must be done, assessing unusual circumstances, and bringing research to a logical conclusion.

•Creates a written record of research and results in the determination of lawful eligibility for persons to purchase firearms in the Criminal Information Verification System (CIVS). 

•Creates spreadsheets and databases for analysis based on purchasing trends, research, and statistical information. 

•Tracks user needs based on performance data available. 

•Makes recommendations for improvement.  Makes recommendations for legislative proposals as they relate to state firearm possession or purchases. 

•Makes insightful recommendations for revisions to the Firearm dealer Manual and VCheck.

•Responds to questions related to state and federal firearm laws, FTC and NICS requirements and procedures, from licensed firearms dealers, potential firearm purchasers, individuals who have been denied the purchase or redemption of a firearm and their attorneys, criminal justice agency personnel, and the general public. 

•Initiates fingerprint impressions in contested cases; and initiates fingerprint comparison processes and modifies customer eligibility as necessary.

•Notifies criminal justice agencies in instances of customer denials based on mental health and protective orders, initiates apprehension of wanted persons, and initiates criminal investigations in certain instances.

•Testifies in court pursuant to a subpoena.

•Maintains current and accurate information on the State Police network specific to the Firearms Transaction Center to provide an electronic library to include office policy and procedure notes and memoranda; reference materials on state and federal prohibitions; guidance specific to individual states and to the misdemeanor crime for domestic violence; NICS point of contact lists; restoration of rights information; and criminal record terminology.

•Collects and assembles statistical information pertaining to daily work processes and production of the Firearms Transaction Center staff. 

•Ensures retention of forms and criminal records according to statutory requirements. 

•Promptly reports system failures or problems to management and the CJIS Help Desk. 

•Performs various tasks as assigned by supervision.

•Maintains familiarity with the Virginia State Police (VSP) Continuity Of Operations (COOP) Plan and specific duties and responsibilities of Continuation Team members. 

•Participates in COOP training and exercises as assigned. 

•Maintains a COOP go-kit in accordance with the COOP Manual.

•May be required to perform other duties as assigned. 

•May be required to assist the Department or state government generally in the event of an emergency declaration by the Governor.


Minimum Qualifications

•Knowledge of state and federal criminal history databases (VCIN, NCIC); and demonstrated ability to access, retrieve, and interpret state and federal automated records.

•Working knowledge of supervisory principles and practices.

•Demonstrated ability to apply research and analytical methodology in the interpretation of criminal arrest and disposition information.

•Demonstrated ability to train staff on state and federal firearm laws.

•Direct knowledge or experience in VCIN/NCIC and MS Office applications to include Word, Excel, and basic computer operations.

•VCIN certification will be required

•Graduation from high school or equivalent.

•Direct experience associated with VCIN/NCIC.

•Demonstrated experience in retrieval and interpretation of criminal arrest and disposition information.

•Must be VCIN certified or ability to become certified within specific time frame.

•Experience indicative of good communication and interpersonal skills required.

•Supervisor experience required.

•An equivalent combination of training and experience indicating possession of the preceding knowledge, skills and abilities may substitute for this education and experience.

Preferred Qualifications:


Special Instructions: 


Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s); salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable.  The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P.M. on February 7, 2023. Please limit resumes to four pages and cover letters to one page.  Any additional attachments received in excess of this will not be considered.

PageUP provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully.  Please refer to your PageUp account to check the status of your application for this position.  For questions, please contact the Employment Unit of the Human Resources Division at employment@vsp.virginia.gov.

The Virginia State Police is an Equal Opportunity Employer.  Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation or any other categories protected by applicable federal, state or local laws.



(V)alor (S)ervice (P)ride


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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