Ambulatory Program Assistant Coordinator (APAC)

The Ambulatory Program Assistant Coordinator assists specialty clinic RN Care Coordinators (RNCC) with additional and unique needs of the patient population. Ambulatory Program Assistant Coordinators perform clinical functions (e.g. vital signs, medication review, pending of medication refills), assist RNCCs with administrative tasks, and provide general support to RNCCs. Under the direction of the clinic manager or designee, Ambulatory Program Assistant Coordinators support clinic functions by retrieving medical record, covering Epic InBaskets, obtaining prior authorizations, and assisting with procedures. This position requires providing service to all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served.

• Assists the RNCC and/or LIP in assuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring providers, and patients
• Assists the registered nurse and/or provider with patients’ physical, psychological, social, and cultural data collection according to practice standards and institutional policy/procedure.
• Organizes and prioritizes patient care activities considering patient and interdisciplinary team needs.
• Implements age-appropriate interventions based on individual patient needs as directed by the RNCC or provider.
• Provides care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served.
• Assists to develop and implement patient/family teaching plans based on identified health education needs and condition and age of the patient.
• Provides for a safe environment and safe delivery of care.
• Performs administrative support responsibilities.
• Demonstrates teamwork in the delivery of patient care.
• Contributes to and assists with the professional development of others.
• In addition to the above job responsibilities, other duties may be assigned in accordance with specialties served.
• Recognizes the importance of time sensitive issues.
• Assumes responsibility for professional development of self and others according to departmental policy.

Position Compensation Range: $19.88 - $30.81 Hourly

MINIMUM REQUIREMENTS

Education: High School Diploma or equivalent required.

Experience: 3 years clinical experience preferred.

Licensure: American Heart Association (AHA) Health Care Provider BLS certification required.

Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association).

OR
Emergency Medical Technician (EMT) or Paramedic Requirement: Virginia Department of Health Emergency Medical Technician - Intermediate EMT, Advanced EMT, or Paramedic required.

PHYSICAL DEMANDS

Ability to lift/push/pull 20 - 50lbs. May be exposed to chemicals, blood/body fluids and infectious disease.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experience. We are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.