A Commonwealth of Virginia Website
Virginia Mountain View

Application Administrator

Information Systems / Technology

Application Administrator

  • 524062
  • Virginia, United States
  • Blacksburg, Virginia, United States
  • TLOS
  • Information Systems / Technology
  • Administrative & Professional
  • Virginia Tech University

Job Description

Joining the Learning Systems team in our Division of Information Technology (DoIT), the person filling this position will act as a application administrator and configuration expert in support of many of the technology platforms provided by the Learning Systems (LS) team, including, but not limited to:

● Virtual Computer Labs (a primary focus)
● Canvas learning management system (including many integrations)
● Zoom video conferencing
● Kaltura video content management system

This person will manage our virtual computer labs setup day to day, handling base machine builds, dealing with licensing, provisioning access, and helping us grow and support the platform. This spans several different computer lab platforms in use today and planned such as Apporto, Azure Lab, the VT Cyber Range, and AWS Appstream; the portfolio of tools here will shift over time.

Assist with management of other LS platforms. Configuration management, change coordination, and system documentation are expected for all systems. Performs and assists with Tier 3 support for Canvas, Zoom, and Kaltura, and more.

The person filling this role should both be comfortable managing implementation processes for high availability, mission critical production systems, as well as having the skills to work on innovative, smaller new technology efforts, as the job will require a mix of both. This position is based in Blacksburg, VA and is available to accommodate a hybrid work schedule.

PLEASE NOTE: Sponsorship is not available for this role.

Required Qualifications

- ­Bachelor’s degree in computer science, engineering, or similar field.
- Experience in system or application administration for large, complex, distributed web-­based systems.
- Basic understanding of relational databases and SQL. Experience with MySQL, Oracle, or similar RDBMS platforms.
- Demonstrable knowledge of troubleshooting “General internet failures” (such as DNS or HTTP/HTTPS connection issues).
- Availability (and prior experience related) to be “on call” to address production system issues and outages; experience providing escalated Tier 2 or Tier 3 support.
- Knowledge of change control practices/procedures and usage of configuration management software to track baselines and changes.
- Background working with cloud-hosted services like those in Amazon Web Services, Rackspace Cloud, Azure, and/or Google Cloud.

Preferred Qualifications

- Master’s degree in computer science, engineering, or similar field.
- Experience working in a Linux command line environment.
­- Proficiency with source control systems such as Git.
- ­Understanding of concepts/protocols related to web & network applications, such as HTTP, SOAP, RTMP/RTSP, SSL, LDAP, NFS, and reading/using API’s.
- Programming and/or scripting experience in any of: Java, PHP, Perl, Python, Bash, and/or Ruby.
- Experience with teaching and learning systems in use at VT like Canvas, Zoom, Kaltura, etc.
- Experience working in higher education.
- Experience and expertise in developing or supporting accessible software that meets WCAG 2.1 requirements.

Appointment Type


Salary Information

$80,000 - $90,000

Review Date


Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Brittany Bane at bmlester@vt.edu during regular business hours at least 10 business days prior to the event.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Sign up for job alerts

Not You?

Thank you

Share this job

Not You?

Thank you for sharing this job

Similar Jobs

Program Support Specialist

Office and AdmSupport Workers, All Other Dept of Criminal Justice Svcs 494384 RIchmond Virginia United States RIchmond, Virginia, United States Dept of Criminal Justice Svcs Administrative Services, Health and Human Services, Public Safety
The Department of Criminal Justice Service is seeking a collaborative and innovative team player to serve as a full-time Program Administration Specialist in Richmond, Virginia. This position supports program development and provides direct admin...

Office Manager (Administrative) - Henrico

Indigent Defense Commission 494421 Henrico Virginia United States Henrico, Virginia, United States, 24529 Indigent Defense Commission Administrative Services
The IDC is committed to inclusive hiring and is dedicated to diversity in our workforce. We encourage and welcome qualified applicants of all identities, cultures, backgrounds, and experiences. Join the team!

Apply Now

Not You?

Thank you