Area Supervisor

Title: Area Supervisor

State Role Title: Security Officer IV

Hiring Range: $58,905-$69,158

Pay Band: 4

Agency: Department of Juvenile Justice

Location: Bon Air JCC

Agency Website: https://www.djj.virginia.gov

Recruitment Type: General Public - G

Job Duties

About the Agency:
The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

About the job: The Area Supervisor is a dynamic leadership role vital to the smooth operation of the BAJCC. This position ensures the safety, security, and well-being of staff and residents while maintaining the integrity of facility operations and implementing best practices within a secure residential setting through proactive supervision of frontline staff. This is a public-facing position that requires in-person, face-to-face work with the public to include staff and/or residents in our care.

Multiple positions will be filled from this posting. Selected applicants for this position are subject to a background investigation and pre-employment drug screen. The incumbent must complete the Department of Juvenile Justice’s mandated training and certifications. Requires in-person work with residents and/or their families.

Core responsibilities include and are not limited to:

Monitor and Respond to Trends: Analyze access patterns, behavioral trends, and the needs of staff and residents to ensure a secure and productive facility environment. Utilize data and observations to implement proactive strategies that enhance safety and efficiency.

Crisis Intervention: Serve as the first level of crisis intervention, providing real-time support to staff during high-pressure situations. This includes de-escalation techniques, conflict resolution, and ensuring safety protocols are followed.

Facility Oversight: Manage and oversee designated areas of the facility to ensure smooth day-to-day operations. Conduct regular inspections, monitor compliance with policies and procedures, and address any facility-related issues promptly.

Staff Leadership: Supervise, mentor, and support facility staff, fostering professional growth and team cohesion. Provide guidance on best practices and maintain a positive work culture.

Resident Engagement: Maintain visibility and approachability among residents, building rapport and supporting their rehabilitative journey. Ensure residents adhere to facility rules and participate in structured activities that promote development.

Safety and Security Compliance: Enforce safety and security protocols, including monitoring movement within the facility, conducting safety drills, and ensuring all equipment and resources are accounted for.

Training and Development: Support ongoing staff training initiatives, emphasizing crisis management, behavioral interventions, and security protocols.

Documentation: Ensure the ability to provide detailed reports and review reports from subordinate staff to ensure accuracy and proper punctuation.

Minimum Qualifications

• Considerable supervisory experience in a secure residential setting.
• Knowledge of safety, security, and crisis intervention practices.
• Ability to use appropriate restraint methods, operate security tools and equipment and administer first aid.
• Ability to supervise and work with juvenile offenders while serving as a positive role model.
• Demonstrated ability to effectively communicate with the public, staff, and juveniles; to maintain records and documentation prepare reports, quickly assess situations, and take appropriate action.

Additional Considerations

• Progressively responsible corrections or law enforcement experience, part of which must have been at a supervisory level.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application Process:
Individuals desiring to be considered for this position must submit a completed employment application or you may attach a resume before the position’s closing date. Applications received after the closing date will not be considered. Applications sent through postal mail, email, or fax will not be considered.

Applicants are encouraged to be specific regarding job-related knowledge, skills, and abilities.
You will be provided an email confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application. Status updates will not be provided via telephone or email.

Background & Pre-employment Screenings:
Selected applicants are subject to a background investigation and pre-employment drug screen. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (if required and relevant to employment); credit checks; and other checks based on the position.

Pre-employment medical screenings are required for some DJJ positions.

Driver License: A valid driver’s license is required of DJJ employees to operate a state-owned or leased vehicle.

Supplemental Questions:
You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Lay off Policy 1.3:
If you have been impacted by the DHRM Policy 1.3 layoff and have a valid Interagency Placement Screening Form (Yellow Card) or Preferential Hiring Form (Blue Card), it is necessary to submit the card before the closing date for this position. You can include the Card as an attachment with your state application.

DJJ Welcomes Veterans:
DJJ is committed to recruiting, hiring, and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible to receive additional leave accruals based on their total years of service in the military, National Guard, or Reserve. If applicable, please submit form DD-214 with your state application.

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

Reasonable Accommodations: Reasonable Accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer: The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.

Contact Information

Name: Porsha Lewis

Phone: 804-588-4410

Email: DJJRecruit@djj.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.