Assistant to the Director of Testing Services

Title: Assistant to the Director of Testing Services

Hiring Range: $38,394 - $57,750

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: WWW.NSU.EDU

Recruitment Type: General Public - G

Job Duties

Testing Services supports the university’s educational mission by providing national, graduate, professional certification, and university assessments to students, the university community, and local residents in a professional, secure, and accessible environment, which adheres to National College Testing Association’s (NCTA) professional standards and guidelines.

The Office of the Provost is seeking a dynamic and qualified professional to serve as the Assistant Director of Testing Services to provide administrative oversight and support to the Director in providing testing and measurement services, which support faculty instruction and university assessment activities.

The Assistant Director of Testing Services will assist in management of the Testing Center to ensure the quality and integrity of test delivery and the testing environment in accordance with University standards, standards and guidelines of NCTA, national test sponsors, and the regional body for accreditation. The Assistant will provide a variety of test and survey administrative support activities to faculty and staff for assessment of classroom instruction and university assessment activities. The Assistant will provide training and information sessions to faculty and staff as needed. The Assistant will represent the Director, when necessary, at various committees, council, and departmental meetings. This position reports to the Director of Testing Services.

Duties and responsibilities include:
1. Coordinate faculty and national testing schedules.
2. Schedule and assist in providing test administrator and proctor training.
3. Manage online proctor request system.
4. Maintain the department’s website.
5. Maintain the department’s SharePoint site for assessment reporting.
6. Assist in identifying and evaluating digital technologies for use in classroom instruction and assessment
7. Assist faculty in developing Blackboard course assessments.
8. Upload test sponsor software as needed.
9. Troubleshoot computers in the Testing Center.
10. Coordinate regular updating of student test preparation workstations at designated campus locations.
11. Perform other duties as assigned.





**This is a grant-funded position; continued employment contingent upon the availability of funding.

EEO STATEMENT
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities, and veterans to apply.

Minimum Qualifications

1. Considerable experience and knowledge of test administration and proctoring.
2. Demonstrated ability to communicate effectively, both verbally and in writing, to a diverse array of internal and external students, staff, and faculty.
3. Demonstrated ability to interpret test administration regulations, policies, and standards.
4. Ability to coordinate and manage websites.
5. Ability to edit, review, publish and disseminate documents.
6. Ability to establish and maintain positive professional relationships with stakeholders at all levels within the university.
7. Considerable administrative experience directly supporting senior level members of an organization.
8. Demonstrated ability to monitor projects and meet and prioritize competing deadlines.
9. Demonstrated ability to work in a fast-paced and confidential environment.
10. Skilled in using computerized applications for word processing, spreadsheets, and databases.
11. Bachelor’s or master’s degree from an accredited institution in Education, Psychology, or a related discipline; or equivalent combination of education and training that provides the requisite knowledge, skill, and abilities.
12. Work experience in computer test administration and proctoring; preferred.
13. Experience in higher education setting.
14. Experience with Blackboard.
15. Expert level skill in the use of Microsoft Office: Excel, PowerPoint, and Outlook; experience in the use of Adobe Acrobat.

Preferred Qualifications:

1. Experience with SPSS or similar statistical software

Special Instructions: 

RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia’s Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information:

Name: Office of Human Resources

Phone: 757-823-8160

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.