Associate Director of Admissions (Database Management) (FA023)

About Longwood University:

A comprehensive university with a strong liberal arts foundation, Longwood has a distinctive mission to develop citizen leaders who are prepared to make positive contributions to the common good of society. Founded in 1839, Longwood is the third-oldest public university in Virginia.

Longwood is part of the proud tradition of higher education in the Commonwealth of Virginia. Roughly one hour's drive from Charlottesville, Lynchburg, and Richmond, Longwood is located in the historic two-college community of Farmville. Longwood currently has approximately 4,300 undergraduate and graduate students and 38,000 alumni. It maintains affiliations with the neighboring Robert Russa Moton Museum of civil rights history and the Longwood Center for Visual Arts, a nationally accredited university art museum. A member of the Big South Conference, Longwood competes at the NCAA Division I level.

Are you looking to join an established team of professionals with data driven leaders at the #5 public university in the South? If so, Longwood University has an outstanding career opportunity for you. We offer a rewarding work environment on a vibrant college campus that will fully utilize your skills and help you grow professionally. This position is integral to the overall success of admissions and Longwood through the effective and efficient management of prospective student data used for decision making, evaluating strategic initiatives, and meeting goals. This role is responsible for developing and implementing policies and practices, ensuring data quality and accessibility, managing processes and improvements, reporting, providing tactical solutions and capitalizing on the full features and benefits of our systems.


Job Description:

Data quality and accessibility:

• Establish consistent, accurate and efficient data collection and maintenance practices.
• Develops and manages efficient systems for data cleansing, prospect research, and relationship management
• Ensure that key data integrates between key systems including the CRM, Student Information System, and partner systems.
• Ensure data integrity within and between all systems.
• Assess how data storage decisions and implementation of new software or functions affect all users across all systems.
• Provide reliable data and reports to support decision making.
• Supervise team responsible for maintaining and updating data in the systems.
• Designs and implements database queries and data exports to analyze giving trends and outcomes for the department
• Maintains and updates data definitions and database for consistency and adherence to standards
• Troubleshoots issues and manages updates and/or upgrades related to the database
• Assists with other departmental and institutional projects as needed

Procedures, Process, and Improvements:

• Create and implement procedures and practices to support key performance indicators throughout the admissions recruitment cycle.
• Make recommendations for new processes, software and upgrades when necessary.
• Oversee and maintain documentation of processes.
• Ensure staff are cross-trained to support continuity of operations at all times.
• Maintains policies and procedures manuals for data entry and ensures compliance across staff, training users on proper data input and extraction; provides database support to the team
• Identify and implement process improvements to meet goals and support initiatives.
• Ensure that the database and other software is up to date and functioning appropriately to achieve goals.
• Produces and oversees the integrity of mailing lists for the department's direct mail campaigns.

Requirements:

• 5 years' experience in database management or similar role
• Demonstrated record of success in improving processes to meet goals
• Collaborative, energetic and resourceful work style. Enjoys strategic thinking as well as rolling- up one's sleeves.
• Strong analytical problem-solving skills and attention to detail.
• In-depth knowledge of database technologies
• Demonstrated success working directly with internal stakeholders to understand their needs to administer and enhance the systems accordingly.
• Demonstrated ability to manage multiple assignments with critical deadlines
• Experience in higher education or non-profit organization preferred

Demonstrated business acumen:

• Ability to determine why data is being collected.
• How to best use the database and data to achieve the goals and objectives.
• Interpret problems, identify and implement optimal database solutions to achieve goals and objectives.

Additional Information:

This position is a full-time, administrative & professional faculty, exempt position. Commonwealth of Virginia benefits accompany this position. A successful criminal background investigation is required. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

In compliance with the Americans with Disabilities Act (ADA), Longwood University will provide, if requested, reasonable accommodations to applicants in need of accommodations in order to provide access to the application and/or interview process. You are not required to note the presence of a disability on your application. If, however, you require accommodations in the application and/or interview process, please contact the Office of Human Resources at 434-395-2074 or humres@longwood.edu.

Per CFR: Title 34, the Title IX Coordinator's contact information can be located through this link http://www.longwood.edu/titleix/.

A diversified workforce is an important part of our strategic plan. EOE/AA


Application Instructions:

Review of applications will begin immediately and continue until the position is filled, position posted 10/12/22. To apply for this position, qualified applicants must complete the online information section and questions, and attach (under Resume) a letter of interest, resume, and names and contact details of three references.