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Clinical Care Manager, Student Health and Wellness CAPS


Clinical Care Manager, Student Health and Wellness CAPS

  • R0043346
  • Charlottesville, Virginia, United States
  • The University of Virginia
The University of Virginia's Department of Student Health and Wellness, Counseling and Psychological Services (CAPS) is looking to hire a Clinical Care Manager.

We are a growing center seeking applicants who would like to join our team during this exciting time of expansion. Part of this growth involves expanding our care model to serve an increasingly diverse student body. We are committed to creating an inclusive environment that celebrates diversity and decreases barriers to help-seeking and are looking for applicants who share these values.

Competitive candidates will have experience and interest in working with first generation college students, international students and BIPOC (Black, Indigenous, and People of Color) students. Expertise with LGBTQ+ (Lesbian, Gay, Bisexual, Transgender and Questioning) populations is also highly desired.

Job responsibilities include:
  • Offer care management and consultation, helping students to access a range of services to best address their mental health concerns. This includes meeting with students to help them find resources, navigate financial and other barriers, and coordinate care among multiple systems.
  • Update referral and other community resource databases.
  • Manage and coordinate donations for Next Steps Fund, which provides initial funding to help students connect with mental health services in the community.
  • Network with community providers and agencies.
  • Conduct phone screenings to assess students’ mental health needs and provide guidance in connecting with care.
  • If applicable, provide group psychotherapy and workshops.
  • Carry a small caseload of ongoing individual therapy cases.
  • Along with other clinical staff, serve in the daytime emergency consultation rotation, assessing and triaging students in crisis and consulting with university partners about student mental health concerns.
  • Complete documentation requirements that adhere to legal, ethical and accreditation standards.
  • Coordinate with other CAPS providers, Student Health and Wellness sections and treatment teams, Student Affairs, Student Financial Services, Academic Deans, Housing and Residence Life, International Studies Office, and other University staff.
  • Provide afterhours on-call coverage (approximately three shifts lasting 2-3 days each per semester).
  • Create and offer culturally inclusive community outreach (including care management workshops and trainings).
  • Potentially supervise or offer didactic seminars or lectures for therapists-in-training.

We seek individuals who are collaborative in nature, have effective communication skills, practice good self-care, maintain healthy boundaries, and can manage a busy workload while promoting a positive relational and organizational atmosphere.

This is a benefits-eligible position, employee's benefits package highlights include:
  • 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off
  • Parental and Community Service Leave
  • Health plan with options to meet healthcare and financial needs
  • Retirement through the Virginia Retirement System
  • Tuition and professional development benefits after the first year
  • Employee wellness program featuring activities to earn up to $500/year.

  • A Master’s Degree or Doctorate in Counseling, Clinical/Counseling Psychology, or Social Work
  • Licensed as a Mental Health Professional (LPC, LCSW, Psychologist) in the Commonwealth of Virginia (or ability to obtain licensure within 6 months of hire)
  • At least 3 years of experience providing clinical care management services to adolescents and/or adults.

  • Experience working on a college or university campus
  • Experience leading psychotherapy groups
  • Experience providing outreach and speaking to diverse audiences
  • Experience supervising therapists-in-training
  • A clear history of, and dedication to, providing mental health services to individuals from diverse cultural and socioeconomic backgrounds
  • Experience in crisis intervention and/or facilitating transfers to a higher level of care.


Please apply through Workday , and search for R0043346. Internal applicants must apply through their UVA Workday profile by searching ‘Find Jobs.’ Complete an application online with the following documents:

• Resume

• Cover letter

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

References will be completed via UVA’s standardized process SkillSurvey. A total of five references will be requested via SkillSurvey during the final phase of the interview process. A minimum of three is required. For questions about the application process, please contact Michele Jarman , Academic Recruiter.


This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

COVID Vaccination Requirement and Guidelines

Please visitthe UVA COVID-19 Job Requirements and Guidelines webpageprior to applying for current information regarding vaccination requirementsandguidelines for employment at UVA.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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