CPG Office Supervisor (Administrative) (UVA Primary Care Commonwealth Medical)

The Office Supervisor will be responsible for the supervision of a section of the staff and assist the Office Manager as assigned.

• General supervision of staff to include hiring, performance management, timesheet approval and employee requests and complaints. Responsible for evaluating and resolving employee issues and other work-related issues.
• Cover office operations when needed.
• Create monthly work schedule for employees and manages all employee leave requests.
• Personnel record maintenance.
• Schedule and conduct regular staff meetings to keep staff apprised of activities, decisions.
• Assists with staff training and development to ensure effective performance and promote engagement. Responsible for staff engagement through assessment and action plan implementation to promote highly engaged teams.
• Manage employee mandatory competencies (OSHA, blood borne pathogens, CLIA/COLA, etc.)
• Charge entry and work queue resolution if applicable
• Responds to billing and coding requests for additional information
• Assist in preparation of yearly budget
• Oversight of Petty Cash, Change Fund, timely bank deposits, and reconciliation monthly if applicable
• Responsible for supply ordering, setting and maintenance par levels, inventory control and cost containment
• Processes vendor invoices for Accounts Payable process and process check requests
• Maintenance of appointment schedule templates, updates and revisions based on physician preference
• Support practice operations with a focus on Lean principles and implementation of best practices
• Enter and maintain physician schedule monthly to accommodate patient demand for appointments
• Assist with maintenance and training of office, laboratory and medical equipment
• Respond to patient requests and complaints. Document in EMR and other required processes.
• Assist with creation and maintenance of policies and procedures
• Responsible for establishing and participating in CPG and Corporate goals
• Schedule and conduct regular staff meetings
• Maintain applicable records according to retention guidelines (UVA/UPG, HIPAA, CLIA/COLA, etc.)
• Liaison between practice and institutional resources
• Attend meetings as required
• Other duties as requested by management

MINIMUM REQUIREMENTS

Education: High School Diploma or GED
Experience: 2 years related experience in the health care industry. Supervisory experience preferred. Working knowledge CPT and ICD-9 coding. Knowledge of third-party payer reimbursement policies and procedures.
Licensure: None

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

COVID Vaccination Requirement and Guidelines

Please visitthe UVA COVID-19 Job Requirements and Guidelines webpageprior to applying for current information regarding vaccination requirementsandguidelines for employment at UVA.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.