The Deputy Director of the Office of University Scholarships and Financial Aid (USFA) serves as one of the institution's experts on financial aid programs and is responsible for excellent service delivery; developing and implementing financial aid strategies, policies, and procedures that serve the university goals; ensure compliance with federal, state, and university regulations, policies, and statutes; and, further operational efficiency and effectiveness Reporting to the Associate Vice Provost for Enrollment Management and Director of the Office of University Scholarships and Financial aid, the deputy director will join a dedicated team of professionals committed to student access, opportunity, and success.
The Deputy Director provides high-level oversight, supervision, and guidance to manage programs, systems, and fiscal activities following all applicable federal, state, private, and institutional regulations The Deputy Director is expected to participate in management by outcomes to facilitate proactive leadership as the second in command in USFA. The position provides overall leadership for managing risk and developing a strategic, effective, and streamlined plan and vision in the administration of all aid programs.
USFA administers/facilitates an institutional, federal, state, and private loan financial aid portfolio that exceeds $360 million annually and serves more than 23,000 undergraduate, graduate, and health professions students. Overseeing a staff of thirty-one full-time employees, the Deputy Director provides leadership for planning, management, and evaluation of programs, processes, personnel, and budgets.
• Bachelor’s degree is required.
• Must have extensive demonstrated and progress experience in a fast-paced financial aid
office and ongoing management and leadership experience.
• Must have hands-on financial aid administration experience (i.e. Title IV and Student
• Experience understanding and interpreting financial aid and enrollment management data.
• Demonstrated proficiency with Excel.
• Excellent communication skills.
• Highly effective use of computers, related software, and third-party technologies.
• Able to multi-task daily.
• Ability to work independently and as a part of a team in a high-volume and ever-changing
• Master’s degree is preferred.
• Experience with Ellucian Banner is preferred.
Salary commensurate with experience up to a budget max of $128,000.
Review of applications will begin on February 13th.
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
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Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
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