Director of Human Resources Operations

Title: Director of Human Resources Operations

Agency: J. Sargeant Reynolds Community College

Location: Henrico - 087

FLSA: Exempt

Hiring Range: $95,000 - $113,000 based on experience

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population. 

The Director of Human Resources Operations provides strategic and operational leadership for the day-to-day administration of Human Resources services at Reynolds Community College. The position is responsible for ensuring efficient, accurate, compliant, and customer-focused HR operations that support the college’s mission, workforce, and institutional priorities.

The Director oversees core HR operational functions, including employee lifecycle administration, personnel transactions, HR systems and records, recruitment and onboarding processes, HR policies and procedures, employee relations support, compliance, reporting, and continuous improvement.

The successful candidate will serve as a trusted HR partner to college leadership, managers, faculty, and staff and will promote a culture of service, accountability, inclusion, and operational excellence.

• Demonstrated progressively responsible experience in human resources operations.
• Demonstrated experience interpreting and applying employment policies, procedures, and regulations.
• Demonstrated experience supervising HR professionals and/or support staff .
• Demonstrated ability to manage confidential personnel information.
• Strong analytical, organizational, interpersonal, and communication skills.
• Demonstrated ability to establish effective working relationships with employees, managers, and senior leadership.
• Proficiency with HR information systems and Microsoft Office or comparable business applications.

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, Organizational Development, or a related field.
• Master’s degree in Human Resources, Business Administration, Public Administration, Higher Education Administration, or a related field.
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
• Experience working in higher education, government, or another public-sector environment.
• Experience with VCCS, DHRM, or comparable state-government HR systems and policies.
• Experience leading HR process-improvement or HR technology initiatives.
• Experience with employee relations, classification and compensation, recruitment, or HR compliance.

• Experience in an academic environment; VCCS experience highly desirable.
• Thrive in a high-paced, intellectual stimulating work environment.
• A demonstrated commitment to inclusivity, intellectual curiosity, and opportunity
• Understand the need to make a business case for change, continuous improvement.