Reporting to the Director of Donor Services, the Donor Services Specialist plays a pivotal role in supporting the mission of Development & Alumni Relations by implementing best practices to guide teams on gift acceptance, compliance, and donor intent. The ideal candidate is a curious problem solver, is process-driven, has a keen eye for the minute details and consistently conducts themselves with a high level of integrity. This is an exciting opportunity to join the growing Office of Development and Alumni Relations as we embark on preparing for VCU’s next comprehensive campaign.
This is a pooled posting for the following opportunities:
Donor Services Specialist for Gift Agreements
Donor Services Specialist for Gift Acceptance
Donor Services Specialist for Gift Assurance
Interested applicants are required to submit a cover letter identifying the role or roles in which they are interested. A diversity statement is preferred, but not required.
Incumbents hired for Gift Agreements will:
Lead gift agreement efforts by:
Managing the gift agreement inbox/intake process to meet service level expectations
Serving in a consultative role with unit fundraisers and working with a sense of urgency to expedite the gift agreement process
Negotiating language with campus partners in drafting gift agreements, ranging from templated to highly complex agreements in order to:
Enhance knowledge and understanding of related policies and procedures
Ensure donor intent meets university needs and requirements
Ensure legal and administrative compliance with IRS, state, federal, and university policies and regulations.
Collaborating with university counsel for unprecedented or unique situations
Partnering with the Gift Acceptance Specialist to build gift acceptance documentation for committee(s) review and approval of proposed gifts, including due diligence/risk mitigation, impact to VCU and VCUHS, and anticipating questions or concerns that may be raised by the reviewing committee(s)
Managing communication, in written and oral form, of detailed program information, guidelines and standards to various audiences
Organizing and tracking gift agreements in process
Collaborating with and advising strategic partners across the university
Crafting addenda as needed to capture updated donor intent or release of restrictions to ensure funds are spendable
Partner with Prospect Development and participate in pipeline reviews to provide proactive guidance to fundraising staff
Incumbents hired for Gift Acceptance will:
Lead gift acceptance efforts to:
Serve in a consultative role with partners across the organization to foster understanding and compliance with gift acceptance policies
Educate and assist partners to structure gifts and sponsorships that maximize philanthropic impact
Review proposed gifts that may require gift exceptions
Partner with the Gift Agreement Specialist to build documentation for committee(s) review and approval of proposed gifts (e.g., due diligence)
Educate and assist partners in producing compliant event and sponsorship documentation
Manage the gift-in-kind process through review and initial approval for in-kind donations across campuses
Direct the recognition through naming process and proposals in coordination with facilities management, fundraisers across DAR, and university boards
Begin to build a database of existing and potential naming opportunities across VCU for the purposes of developing a donor recognition program
Lead fund management efforts to:
Create and update funds in internal databases with a focus on donor intent and compliance with VCU policies and procedures
Ensure that requests for new funds meet established policies and procedures, including minimum endowment and naming requirements
Work closely with the affiliated foundations to ensure that funds are communicated promptly upon establishment
Incumbents hired for Gift Assurance will:
Build and execute a comprehensive gift assurance program to ensure that gifts from donors, both endowed and current, are spent according to the donors’ intentions and in the university’s best interests by:
Partnering with leaders across the university, health system and foundations to develop strategies that advance constituent fundraising and engagement goals and ensure our donors can be stewarded effectively and informed on the use of their gifts
Coordinating with relevant stakeholders across the university and health system to ensure the timely and proper use of endowed and current funds
Developing best practices and policies for the spending of current use funds in partnership with fiscal administrators
Training faculty and staff in the use of funds, including reviewing gift agreements for donor intent
Coordinating with various stakeholders to execute reporting requirements
Developing and facilitating implementation of policies and procedures to minimize risk in the use of gift funds through periodic audits of funds
Managing the pledge review process (2x/year) for the Donor Services team
Coordinating the development of addenda to gift agreements as needed to clearly document updated fund purposes as VCU’s needs change and funds can no longer be awarded as originally intended
Incumbents hired for ALL positions will:
Develop, maintain and enhance resources and training for stakeholders around respective donor services functions
Provide a high level of proactive customer service internally to DAR and externally to all constituents and stakeholders, including email and phone communication
Participate in cross-training with other team members to ensure business continuity
Perform other duties as assigned to contribute to the mission of the organization and priorities of the Philanthropic Services team
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
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