Education Support Spec II

Title: Education Support Spec II

Agency: J. Sargeant Reynolds Community College

Location: Henrico - 087

FLSA: Nonexempt

Hiring Range: Maximum of $15.25 per hour

Full Time or Part Time: Part Time

Additional Detail

Job Description:

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

• Provide services to faculty and students in the areas of disbursing college and student information; assisting customers with policies and procedures related to college admission; reviewing student eligibility for enrollment and related tuition rate benefits; entering and retrieving student data on the Student Information System (SIS); screening and processing forms and documents; and maintaining campus enrollment files.
• Reviews curricular applications for admission and contacts and serves as point of contact for students and staff questions related to the college admission process.
• Provides information to the public about domicile and residency pertaining to college application
• Receives admission documents.
• Processes applications and high school transcripts

• Knowledge of college offerings and enrollment services programs; student Information Systems which support campus enrollment and academic processes; regulations and laws related to enrollment of non-U.S. citizens, domicile eligibility for in-state tuition rates, and release of confidential data; admission practices and customer service practices and principles.
• Communicates verbally and in writing with a wide variety of individuals from numerous cultural backgrounds; communicates with federal and state agencies.
• Demonstrated ability to: interpret policies and procedures; manage numerous processes simultaneously and comply with various deadlines and high-volume periods; use college Student Information System; review student requests for eligibility for various enrollment statuses and in-state tuition rates; utilize personal computer and current software packages (which include but are not limited to MSWord, Excel, Access, Power Point).