Virginia Mountain View

Education Support Specialist (Part-time)

  • https://jobs.radford.edu/postings/15034
  • Radford, Virginia, United States
  • Registrar, Office of the-12103
  • Radford University
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Title: Education Support Specialist (Part-time)

Agency: Academic Affairs-10

Location: Radford

FLSA: Non-exempt/ Eligible for overtime

Hiring Range: Starting at $15.79/hr (Pay Band 3)

Full Time or Part Time: Part Time

Additional Detail


Job Description:
This position reports to the Registration and Operations manager and is an excellent opportunity to learn and support various functions within the Office of the Registrar. Provides customer service in person, on the phone, and via email. Provides assistance to students, faculty, and staff regarding academic records, registration, scheduling, university policies, and procedures with particular emphasis on the maintenance of student record information. Scans and indexes student forms and records. Assists with various registration and office processing responsibilities. Assists with document preparation for various committees. Completes special projects as needed and may assist with preparation of enrollment verifications, reviewing graduation applications, room scheduling, and reporting processes. 
Minimum Qualifications:

  • Experience working in a fast-paced, deadline-driven customer service setting. 
  • Demonstrated ability to effectively work and communicate in a team environment serving a diverse population. 
  • Experience interpreting and disseminating policies, procedures, and department information. Experience with data entry and database systems, proficiency with Microsoft Office products such as Word and Excel. 
  • Demonstrated planning and problem-solving skills.
Additional Considerations:

  • Experience providing administrative support in higher education student services or academic affairs settings. 
  • Experience working with computer applications and technology which supports educational institutions such as Banner, PeopleSoft, Colleague, Imaging systems, etc. 
  • Knowledge of FERPA and other federal privacy and academic records maintenance regulations in a higher education environment. 
  • Experience working with confidential and detailed information.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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