Assistant Director for International Student Services

Job Description

We’re currently searching for an Assistant Director for International Student Services to join the Cranwell International Center (CIC) team in Blacksburg, VA to help us in our mission. This position reports to the Associate Director for International Student Services (ADISS) and serves in a leadership role in Cranwell International Center, working to ensure the university's compliance with federal regulations governing the enrollment of international students and exchange visitors while managing a portfolio of immigration casework and advising international students, functioning as a Designated School Official (DSO) and Alternate Responsible Officer (ARO), certified by the US Department of Homeland Security (DHS) and the US Department of State (DOS) respectively, utilizing the DHS Student and Exchange Visitor Information System (SEVIS), and requiring specialized knowledge and expertise for the interpretation and application of complex federal regulations and academic policies and procedures.

When was the last time you changed the world? In Virginia Tech’s Division of Student Affairs, that’s exactly what we’re doing every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.

The Assistant Director will be a critical part of the International Student Services leadership, working in coordination with the ADISS. The AD will be responsible for supervision of the international student advisors and will provide primary oversight over one or more areas of International Student Services [assessment, communication, outreach, etc.] which is assigned, consistent with the needs of the unit, and in coordination and cooperation with the Associate Director. If you’re passionate about joining a team that supports 3,500+ international students, please continue reading.

Here’s what you need to know about the role:

1. You’ll be joining the Cranwell International Center, a department that exists to articulate, advocate, and act in support of international students, amplifying their contributions to the Virginia Tech community and to the advancement of the university as more globally oriented and internationally connected.

2. You’ll report to the Associate Director for International Student Services (ADISS). This position is a Regular, Calendar Year, 100% Administrative Professional appointment.

3. You’ll be responsible for supporting the ADISS in creating and sustaining an excellent advising experience for Virginia Tech international students through supervision, project support, immigration case management, and student advising.

4. You’ll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.

5. You’ll be offered a salary range from $60,000 - $65,000 plus a comprehensive benefits package that includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

Required Qualifications

- Master's degree or equivalent experience
- Experience and strong understanding of Department of Homeland Security regulations as it pertains to F-1 students.
- Demonstrated experience developing, reviewing and implementing processes and procedures
- Excellent organizational skills and attention to detail.
- Demonstrated strong interpersonal communications skills.
- Demonstrated ability to plan and deliver professional presentations
- Demonstrated ability to work well under pressure and balance competing priorities- Demonstrated collaboration and engagement with individuals from assorted backgrounds and multicultural communities, within and across organizational boundaries.
- Demonstrated proficiency using the US Department of Homeland Security’s (DHS) Student and Exchange Visitor Information System (SEVIS).
- Eligibility for certification by DHS as a Designated School Official (DSO) and certification by the US Department of State as an Alternate Responsible Officer (ARO) – must be US citizen or US lawful permanent resident.

Preferred Qualifications

-Active involvement with NAFSA: Association of International Educators or other higher education associations
-Experience as an Alternate Responsible Officer
-Demonstrated experience mentoring and/or training International Student Advisors/DSOs
-Experience and understanding of Department of Homeland Security regulations as it pertains to J-1 students.
-Experience with Banner or other SIS
-Experience with Sunapsis or other student immigration management software
-Fluency in a foreign language
-Strong intercultural competency and communication skills

Pay Band

N/A 

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

$60,000 - $65,000

Hours per week

40

Review Date

6/16/2025

Additional Information

- The selected candidate must be US citizen or US lawful permanent resident due to US Department of Homeland Security and US Department of State regulations regarding certification as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) respectively.
- The selected candidate must be eligible to work by the start date.
-The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

About Student Affairs: Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VT by demonstrating, supporting, and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team!

About Cranwell International Center (CIC): The Cranwell International Center provides a wide range of programs and services for international students, promotes the development of global and intercultural competence in all students, and positions the university as more globally oriented and internationally connected.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. For inquiries regarding non-discrimination policies, contact the Office for Civil Rights Compliance and Prevention Education at 540-231-2010 or Virginia Tech, 220 Gilbert Street, Suite 5200, Blacksburg, VA 24061.

If you are an individual with a disability and desire an accommodation, please contact Tanna Henry at tanna6314@vt.edu during regular business hours at least 10 business days prior to the event.