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Financial Aid Administrator-1


Financial Aid Administrator-1

  • R0040752
  • Charlottesville, Virginia, United States
  • Student Services
  • The University of Virginia
Student Financial Services values diversity, equity, inclusivity, and respect. We strive to create a culture where every team member feels included and valued, and where different backgrounds, perspectives, and ideas are celebrated. Student Financial Services is committed to the belief that diversity in all its forms is not merely a desirable complement to excellence; it is an essential component of it. The diversity of our team itself, and our team’s commitment to the importance of diversity, equity, and inclusion, strengthens our ability to effectively serve staff, faculty, students, suppliers, and the University community

The Office of Student Financial Services seeks a Financial Aid Administrator to provide comprehensive and quality administration of financial aid and counseling services for all undergraduate students, their parents, university departments and external organizations. This position also contributes to the compliance of federal and state regulations, creation and enforcement of office policies, and procedures to ensure timely and accurate delivery of student financial aid.


Award federal, state, institutional, non-university resources

  • Determine student eligibility to receive funds based on federal/state regulations, institutional policies, and donor requirements.
  • Accurately award funds according to federal and institutional need ensuring federal, state, institutional, and non-university resources are applied appropriately.
  • Participate in quality control efforts to determine if award packages are correct and follow standard packaging rules.
  • Utilize and record professional judgement on a case-by-case situation to provide the student with the best award package for unique circumstances.
  • Prioritize workload according to department deadlines for specified cohorts and monitor awarding queues to minimize delays.
  • Regularly document awarding comments within the imaging system and/or student information system.
  • Participate in the testing of awarding tools, revised packaging formulas, modified workflow queues, and accuracy of new reports.

Provide redundancy to Scholarship activities

  • Assist in the resolution of inquiries made by students/parents or other university departments utilizing clear communication methods and follow-up.
  • Act in a backup role for operational activities during peak periods or personnel absence.
  • Extract data off of scholarship letters, mailed checks, emails, and other forms of documentation to be recorded into the imaging system and used for awarding purposes.
  • Process scholarship certification requests.
  • Document awarding processes to be used as standard operating procedures.
  • Participate in projects and initiatives to improve efficiencies within Student Financial Services.

Collaboration and Teamwork

  • Promotes teamwork attributes including leadership, attitude, management support, teambuilding, communication, empathy for co-workers, and efforts in achieving departmental goals as evidenced from feedback from co-workers and management.
  • Willingly and accurately perform other tasks as assigned by supervisor or director.

Research and Training

  • Educate self in federal/state regulations and institutional policies.
  • Participate in financial aid methodology discussions, planning of aid year rollover maintenance, and departmental training opportunities.
  • Determine eligibility for undergraduate assistance using federal and institutional need-analysis formulas, federally authorized professional judgment and institutional policies.
  • Award federal and institutional financial aid funds from appropriate grant, scholarship, loan, or work account.
  • Maintain files and databases; certify student loan applications; implement, maintain, and utilize computer assisted financial aid management systems.
  • Administer over-under awards, cancelling or repaying aid, as needed. Counsel students appropriately regarding possible alternatives.
  • Communicate with students, parents, and the general public about all aspects of student financial aid.
  • Provide counsel on financial aid details, including federal financial aid regulations and University policies, specific program characteristics, individual award decisions and revisions, and the role of student financial aid in the payment of educational expenses.
  • Represent the school, unit, or University through participation at external events, workshops, seminars, and programs designed to address financial aid topics.
  • In addition to the above job responsibilities, other duties may be assigned

Minimum Requirements:

Education: Bachelor's degree
Experience: At least two years of financial aid experience. Relevant experience may be considered in lieu of a degree.

For additional information about the position, please contact Mel Miller - Associate Director, Student Financial Services at mm4ec@virginia.edu

Physical Demands:

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally requires traveling some distance to attend meetings, and programs.

This position is a Hybrid position located in Charlottesville, VA .

The anticipated start date is February 2023 with an a nticipated Hiring Range of $43,000 - $49,000 commensurate with education and experience.

This position will remain open until filled. This is an Exempt level, benefited position. For more information on the benefits at UVA, visit www.hr.virginia.edu/benefits .

This position will not sponsor applicants for work visas.

The University will perform background checks on all new hires prior to employment . A completed pre-employment health screen is required for this position prior to employment. (Possibly a degree screening.)

To Apply:
Process for Internal UVA Applicants : Please apply through your Workday Home page, search “Find Jobs”, and search for “R0040752"

Process for External Applicants: Please visit UVA job board at https://uva.wd1.myworkdayjobs.com/UVAJobs and search for “R0040752”.

Complete an application online with the following documents:

• CV

• Cover letter - please incorporate a DEI statement into your cover letter.

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

References will be completed via UVA’s standardized process Skill Survey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.

For questions about the application process, please contact Ashley Cochran, Senior Recruiter at alc6dk@virginia.edu .

For more information about UVA and the Charlottesville community please see http://www.virginia.edu/life/charlottesville and https://embarkcva.com/.

COVID Vaccination Requirement and Guidelines

Please visitthe UVA COVID-19 Job Requirements and Guidelines webpageprior to applying for current information regarding vaccination requirementsandguidelines for employment at UVA.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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