A Commonwealth of Virginia Website
Virginia Mountain View

Financial Aid Advisor

Business / Accounting / Finance

Blacksburg

Financial Aid Advisor

  • 524208
  • Blacksburg, Virginia, United States
  • University Scholarships & Fin Aid
  • Business / Accounting / Finance
  • Staff
  • Virginia Tech University

Job Description

The Financial Aid Advisor provides outstanding customer service to students, parents, faculty, staff, and the public through in-person, phone, and email advising. This position is responsible for program management in assigned areas of responsibilities (i.e. Satisfactory Academic Progress, Professional Judgments, Outreach and Communication, and Education Abroad, etc.) The advisor assists in determining eligibility for financial aid, resolving student eligibility issues, processing awards, reviewing and processing professional judgment appeals, and leading/participating in outreach events. This position requires occasional evening and weekend work.

Required Qualifications

This position requires a customer-focused person who works cooperatively, adapts easily and quickly, accepts responsibility, ensures a high level of accuracy with attention to detail, and thrives in a high-volume environment. Commitment to student access and success is a must. Knowledge and skill requirements include: associate degree or experience in a student or customer facing position; demonstrated proficiency providing high-level customer service on the phone, in person, and digitally; ability to prioritize and manage multiple competing tasks; strong listening and communication skills; public speaking and presentation skills; demonstrated proficiency with standard office software; ability to exercise sound judgment in making difficult decisions; experience working with individuals and families from diverse backgrounds.

Preferred Qualifications

Experience working in a college/university financial aid office.
Spanish language proficiency.
Website and social media management experience.

Pay Band

4

Appointment Type

Regular

Salary Information

Commensurate with experience up to a salary budget max of $41,200.

Review Date

Review of applications will begin on January 27th.

Additional Information

 

The successful candidate will be required to have a criminal conviction check.

 

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Lisha Farrier at lfarrier@vt.edu  during regular business hours at least 10 business days prior to the event.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Sign up for job alerts

Not You?

Thank you

Share this job

Not You?

Thank you for sharing this job

Similar Jobs

Assistant/Associate Vice President for Institutional Effectiveness and Planning

495248 NORFOLK Virginia United States 700 PARK AVE HARRISON B. WILSON HALL, NORFOLK, Virginia, United States, 23504 Norfolk State University Faculty
NSU is seeking an innovative and forward-thinking administrator to serve as an Assistant/Associate Vice (AVP) President to provide executive level leadership for the university’s institutional research, assessment, analytics, planning, and policy ...

Supervisor Maintenance

495212 ACCOMAC Virginia United States 23122 COURTHOUSE AVENUE , ACCOMAC, Virginia, United States, 23301 VA Dept of Transportation Public Safety, Trades and Operations
What drives you? Whether it's knowing the work you do makes a difference, having great work/life balance, working on exciting and challenging projects, leading innovation and championing change or simply working with a great group of people who a...

Senior Construction Engineer (Hourly)

Civil Engineering Technicians 495151 WARRENTON Virginia United States 457 E. SHIRLEY AVENUE , WARRENTON, Virginia, United States, 20186 VA Dept of Transportation Engineering
What drives you? Whether it's knowing the work you do makes a difference, having great work/life balance, working on exciting and challenging projects, leading innovation and championing change or simply working with a great group of people who a...

Apply Now

Not You?

Thank you