Fiscal Assistant: Accounts Receivable

Title: Fiscal Assistant

State Role Title: Admin and Office Spec II

Hiring Range: $41,379.75- $43,177.00

Pay Band: 2

Agency: Virginia Department of Health

Location: VIRGINIA BEACH HQ

Agency Website: jobs.virginia.gov

Recruitment Type: General Public - G

Job Duties

Do you enjoy working with the public? The Virginia Beach Department of Public Health is seeking an individual with excellent interpersonal skills to work in a friendly, fast-paced medical clinic as an Accounts Receivables Specialist within our Administrative Team. The successful candidate will be part of a multi-disciplinary team that is responsible for providing superior customer service, medical billing, accounts receivable posting and reconciliation and Vital Records.

Job responsibilities will include but are not limited to:

• Oversees payment intake and posting of payment reconciliation processes.
• Accurately posts check, electronic and credit card payments received from patients, third party insurance carriers and organizations to account ledgers.
• Reads explanation of benefits (EOBs) from insurance carries, post payments and make adjustments accordingly.
• Obtain and research insurance remittances and payments in various portals.
• Review, post and balance insurance recoupments and refunds.
• Distributes reimbursement voucher to correct revenue code.
• Makes necessary adjustments to accounts per established guidelines.
• Prepare and certify the daily deposit of state receipts for district before bank deposit.
• Reconciliation of receipts.
• Maintains professional knowledge regarding medical billing and coding procedures, insurance carriers and federal programs, etc.
• Provide back up to Billing Accounts Receivable and Vital Records.

Benefits: The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life
insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as
well as sick, family/personal, and annual leave.

Minimum Qualifications

• Ability to follow established policies and procedures and apply knowledge of policies and procedures in day-to-day work
• Experience with accounting principles, purchasing systems and related procedures
• Experience with various medical software
• Experience with financial data entry
• Experience working with the public in healthcare

Additional Considerations

• Experience with medical office billing and coding
• Experience with medical accounts receivable
• Experience with completing banking deposits and/or journal vouchers
• Experience with collections management and payment reconciliation

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered.
Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include
relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check
and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion
List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or
completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted
without regard to race (or traits historically associated with race including hair texture, hair type, and
protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation;
gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and
pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can
be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening
Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date
for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this
application. This information will help us evaluate your credentials and qualifications for the job. Failure to
respond to any questions may disqualify you from further consideration.

Contact Information

Name: Cydnee Stuckey

Phone: 757-278-6692

Email: cydnee.stuckey@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.