Graduate Student Services Coordinator

The Graduate School is seeking qualified applicants for the position of Graduate Student Services Coordinator.

The Student Services coordinator assists with the management and support of Graduate Student Services in the Graduate School. Responsibilities include the initiation, planning and delivery of services and programs for graduate students with particular focus on professional development opportunities; gathering, organizing and synthesizing information and data in support of new programs and projects; collaborating with a variety of departments and organizations to create new programs, events and workshops for graduate students; development and maintenance of the Graduate Life Center and student-service oriented pages of the Graduate School websites and social media; and the management of the graduate student co-op program, including the review and approval of applications and evaluations; coordination with the Cranwell International Center, academic departments and employers, and the periodic review and revision of co-op policies and procedures.

Reporting directly to the Director of Student Services, this individual routinely interacts with a diverse population of students, department personnel, faculty and others on behalf of the Graduate School in a customer service capacity.

Bachelor's degree or equivalent level of experience/training; demonstrated experience in student support; demonstrated experience in problem-solving and troubleshooting; demonstrated professional writing skills such as business correspondence, promotional materials, and web content; demonstrated ability to work independently, manage multiple competing priorities, adhere to project timelines, and exercise confidentiality when working with sensitive issues; demonstrated experience in record management; proven ability to cultivate positive working relationships, foster teamwork, and support collaboration; demonstrated experience and commitment to diversity; proficiency in working with computer software such as Microsoft Office Suite, PowerPoint, and Outlook.

Preference given for experience working with graduate students or non-traditional students; familiarity with Virginia Tech policies and procedures; experience with event or project development and coordination; experience forming relationships with off-campus entities; experience with webpage content development.

4

Regular

January 6, 2023

The successful candidate will be required to have a criminal conviction check.

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.