Virginia Mountain View

HAWKS Support Specialist

HAWKS Support Specialist

  • https://iabcmg.fa.ocs.oraclegovcloud.com/hcmUI/CandidateExperience/en/sites/SCV/job/1384
  • Richmond, Virginia, United States, 23219
  • Office of the Executive Secretary
  • Supreme Court of Virginia
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Title: Wage Non-Specified

State Role Title: Wage

Hiring Range: Commensurate with experience

Location: Office of the Executive Secretary (OES)

Agency Website: www.vacourts.gov

Recruitment Type:  General Public - G

Additional Detail


Job Duties

The Supreme Court of Virginia, Office of the Executive Secretary, is seeking applications for an ERP Support Specialist.  This position will report to the Director of  Fiscal Services.

The Department of Fiscal Services went live with a new Enterprise Resource Planning System, HAWKS (Human Resources, Accounting, Warehousing Knowledge System), on July 1, 2026. This position will provide administrative support across all areas of Fiscal Services (Accounts Payable, Purchasing, Payroll, General Accounting, Accounts Receivable, User Support).


Essential Duties & Responsibilities

  • Triage issues and questions from the field received via email and phone
  • Provide Tier 1 level support for field staff
  • Assist Accounts Payable and Payroll with data entry for expenses and payment requests
  • Track various metrics assigned by Fiscal Director to ensure system stabilization
  • Other duties as assigned by Fiscal Director

Minimum Qualifications

The most competitive candidates will possess:

  • Effective written and oral communication skills
  • Experience interacting with external customers
  • Efficient with Microsoft Office products and computer systems
  • Strong decision-making skills
  • High School Diploma or equivalent

Preferred Qualifications/Experience

  • Experience with automated accounting systems
     

Contact Information

Email: Humanresources@VACourts.gov

 

 


 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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