Housing Program Specialist (Wage/Hourly)

Title: Housing Program Specialist (Wage/Hourly)

State Role Title: Prog Admin Specialist I

Hiring Range: $25.00 to $31.25 (hourly)

Pay Band: 4

Agency: Dept of Housing & Cmnty Devel

Location: Main Street Centre

Agency Website: https://www.dhcd.virginia.gov

Recruitment Type: General Public - G

Job Duties

DHCD Welcomes Veterans and Veteran Spouses!

Join Our Team at the Virginia Department of Housing and Community Development (DHCD)!

The Virginia Department of Housing and Community Development (DHCD) is seeking a part-time Housing Program Specialist to join the Energy Efficiency team within the Housing and Community Development Division. This position offers an opportunity to implement innovative, community-focused housing initiatives and support the daily operations of key programs related to the management and administration of essential DHCD programs. These programs include the Weatherization Deferral and Repair Program (WDR), the Weatherization Assistance Program (WAP), the Essential Home Accessibility and Repair Program (EHARP), and the Accessibility and Repair Program (ARP).

The Housing Program Specialist will ensure that program delivery complies with federal, state, and agency regulations, policies, and procedures. The incumbent will help maximize the program's impact across the Commonwealth by performing a variety of programmatic functions, including:

· Determining applicant eligibility

· Ensuring accurate and consistent use of the Centralized Application and Management System (CAMs) database system.

· Assisting with remittance and invoice processing.

· Communicating with clients to address inquiries.

· Verifying and processing required documentation to support successful application outcomes.

This position plays a critical role in advancing DHCD’s housing initiatives by ensuring operational efficiency, regulatory compliance, and responsive service delivery.

This is a restricted position, funded in part by federal funds. The availability of funding is scheduled for review on an annual basis. Continued employment is contingent on the continued availability of grant and non-general funds.

Minimum Qualifications

Demonstrated excellence in written, verbal, and interpersonal communication, with the ability to convey complex information clearly, engage diverse audiences, and foster collaborative relationships across organizational levels and with stakeholders.

Ability to engage effectively with diverse constituencies, assess their unique needs, and tailor support strategies to ensure responsive and appropriate assistance.

Experience in business administration, financial operations, including payment processing, expense reporting, and financial account reconciliation, with a strong emphasis on accuracy, compliance, and timely execution.

Extensive experience and proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, with a demonstrated ability to create detailed reports, draft high-quality documents, and develop impactful presentations tailored to diverse audiences.

Considerable experience using spreadsheets and database programs to analyze complex data sets, generate reports, track performance metrics, and support strategic decision-making.

Experience in managing multiple programs, multiple priorities, and/or project management while ensuring alignment with division goals and timelines.

Additional Considerations

Experience in administering and tracking payments with state and federal grants is preferred.

Experience interacting with limited-income communities and housing programs.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application Process:

Individuals desiring to be considered for this position must submit a completed employment application or you may attach a resume before the position’s closing date. Applications/changes received after the closing date will not be considered. Applications sent through postal mail, email, or fax will not be considered.


Applicants are encouraged to be specific regarding job-related knowledge, skills, experience, and abilities.


You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.


Supplemental Questions:

You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration. Answers should be reflected in jobs and positions held.


Background and Reference Checks:

Selected applicants are subject to a background investigation and reference checks. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (if required and relevant to employment); credit checks; and other checks based on the position.


Lay off Policy 1.3:

If you have been impacted by the DHRM Policy 1.3 layoff and have a valid Interagency Placement Screening Form (Yellow Card) or Preferential Hiring Form (Blue Card), it is necessary to submit the card before the closing date for this position. You can include the Card as an attachment with your state application.


DHCD Welcomes Veterans and Spouses:

We are committed to recruiting, hiring, and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible to receive additional leave accruals based on their total years of service in the military, National Guard, or Reserve. If applicable, please submit form DD-214 with your state application.


Sponsorship:

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.


Reasonable Accommodations:

Accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.


Equal Opportunity Employer:

The Department of Housing and Community Development practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.


Diversity, Opportunity, and Inclusion:

DHCD is committed to providing valuable opportunities for a diverse and inclusive environment where all employees feel supported. DHCD seeks to work with partners, grantees, and vendors who demonstrate a commitment to diversity and inclusion as a practice and have a demonstrated record of this commitment.


Alternative Hiring Process:

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Contact Information

Name: Human Resources

Phone: N/A

Email: rr-recruitment1@dhcd.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.