Human Resources Analyst - Employee Relations

Title: Human Resources Analyst - Employee Relations

Agency: J. Sargeant Reynolds Community College

Location: Henrico - 087

FLSA: Exempt

Hiring Range: $70,000 - $73,000

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population. 

The HR Analyst – Employee Relations provides professional Human Resources support in the areas of employee relations, workplace conduct, performance management, policy interpretation, investigations, and HR compliance.

Working under the direction of the Director of Human Resources Operations or designated HR leader, the HR Analyst serves as a trusted resource to employees, supervisors, managers, and college leadership. The position assists with addressing workplace concerns, interpreting and applying HR policies and procedures, conducting and documenting employee relations matters, and promoting consistent and equitable employment practices.

The HR Analyst also supports HR data analysis, reporting, process improvement, training, and documentation related to employee relations and workforce management.

• Knowledge of employee relations principles and practices.
• Knowledge of performance management and workplace conduct practices.
• Knowledge of applicable employment laws, regulations, and HR policies.
• Strong investigative, interviewing, and fact-finding skills.
• Ability to distinguish facts from assumptions and objectively assess workplace concerns.
• Excellent written communication and documentation skills.
• Strong analytical and critical-thinking abilities.
• Ability to interpret policies and explain complex information in understandable terms.
• Ability to exercise discretion when handling sensitive and confidential information.
• Strong interpersonal and conflict-management skills.
• Ability to work effectively with individuals at all organizational levels.
• Ability to manage multiple cases, projects, priorities, and deadlines.
• Commitment to fair, equitable, consistent, and respectful employment practices.
• Ability to work independently while maintaining effective communication with HR leadership.
• Strong customer-service orientation.

• Experience in human resources, employee relations, personnel administration, or a closely related field.
• Knowledge of fundamental human resources principles and employment practices.
• Demonstrated ability to analyze information, identify issues, and develop practical recommendations.
• Strong written and verbal communication skills.
• Demonstrated ability to maintain confidentiality and exercise sound professional judgment.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office or comparable business applications, including spreadsheets and data-analysis tools.
• Demonstrated ability to establish and maintain effective working relationships with employees, supervisors, managers, and HR colleagues.

• Bachelor’s or advanced degree in Human Resources, Industrial/Organizational Psychology, Business Administration, Public Administration, Higher Education Administration, Organizational Development, or a related field.
• Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
• Experience conducting workplace or employee-relations investigations.
• Experience in higher education, government, or another public-sector organization.
• Knowledge of Virginia employment practices, DHRM requirements, and/or VCCS policies and procedures.
• Experience with performance management and corrective-action processes.
• Experience analyzing HR data and developing workforce reports or dashboards.
• Experience using an HR information system, case-management system, or employee-relations tracking system.
• Experience developing and delivering HR training.