Human Services Assistant II - FSA

Hiring Range: $38,579.00 to $38,579.00

Full Time or Part Time: Full Time

Additional Detail

APPLY HERE TO BE CONSIDERED FOR THIS POSITIONhttps://jobs.cityofchesapeake.net/postings/15792

• Assists Social Workers with investigations of abuse, neglect, or exploitation complaints; assists with removal of alleged victim; accompanies Social Workers on out-of-town and in-town placements.
• Schedules appointments for doctor/therapy visits, and transports clients to same.
• Teaches parenting skills to foster and biological parents; observes visits with foster children and family members; counsels foster children and foster parents; enrolls and withdraws children from school.
• Counsels clients on budgeting of funds, personal care, and homemaking/housekeeping; assists with basic bookkeeping tasks; assists clients in gathering data to apply for services; completes applications for Social Security.
• Coordinates services with public and private agencies, and secures benefits and services for client as required; explores resources to aid in payment of medication, utilities, and food.
• Assists with independent living programs; informs Social Workers/Supervisors of client special needs, and changes in medical, personal, or home situations.
• Monitors children returned to the physical/legal custody of biological parents or prior custodians. • Performs routine office tasks such as record keeping, data entry, typing, filing, telephoning, faxing, and photocopying.
• Attends staff meetings to exchange information; attends workshops and in-service training to improve professional skills.
• Performs other related duties as assigned

VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires high school diploma or GED/HSE and any combination of education and experience equivalent to satisfactory completion of one year of college education in Social Work or a closely related field.

SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record in compliance with City Driving Standards.

EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of one month of related, full-time equivalent experience.

SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term departmental needs and/or City-wide emergencies.

PREFERRED QUALIFICATIONS: 
High school diploma with work experience in customer service or general clerical work involving contact with the public
One (1) year of related experience or an equivalent combination of education and training
Case management techniques, principles and practices experience to evaluate and coordinate the delivery of service to customers and their families
Ability to remain compliant with case requirements
Familiar with Microsoft suite and have the ability to create spreadsheets