Virginia Mountain View

Human Services Assistant II (King William)

  • https://evqk.fa.us8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3711/?utm_medium=jobshare
  • King William, Virginia, United States, 23086
  • Family Services
  • 101-King William Dept Of Social Services

Hiring Range: $26,565.00 to Commensurate with Experience

Full Time or Part Time: Full Time

Additional Detail

  
Title Description- Human Services Assistant II represents the full performance level in the occupational group for Human Services Assistants. Employees provide a variety of services while working in one or more program areas performing responsible administrative and technical work in support of agency clients. Human Services Assistant II is distinguished from Human Services Assistant III by the latter’s serving as a screener and the initial point of contact for the clients seeking benefits and/or services. 
 
General Work Tasks (Illustrative Only) – 
  • Benefit Programs:
    • Operates various computer systems to conduct searches for initial applications, renewals and re-certification and/or to update information;
    • Provides information and assists clients with completing applications, etc.;
    • Answers incoming calls and responds to inquiries;
    • Provides case management support to the Human Services Specialist staff;
    • Prepares and mails correspondence;
    • Provides information and referrals and verifies information as required for other community resources;
    • Provides written and/or oral documentation regarding client contacts, verification letters, and other situations;
    • Sets up case files, typing or labeling case files, and completing forms; and
    • Assists in the preparation of periodic, special and other reports.
  • Child Protective Services and/or other Social Work Programs:
    • Follows up with referrals to ancillary agencies;
    • Provides services for identified client needs (i.e. identifies benefit needs and makes appropriate referrals);
    • Documents client contact in appropriate record;
    • Completes various forms;
    • Updates information in various computer systems;
    • Provides direct administrative support to Social Workers such as transcription, typing, pulling files, ordering supplies, and creating forms;
    • Researches and purges case records;
    • Prepares and maintains manual and computer schedules/alerts;
    • Provides training to staff on inputting data into social work systems;
    • Conducts adoption searches via court records, library, agency files, Internet, city directory, and makes contact if a match is found;
    • Transports family members and program participants to appointments;
    • Mentors and supports the biological parents of foster care children as well as the children and foster families;
    • Testifies in court when subpoenaed; and
    • Acts as a liaison between Social Workers and school representatives, etc.
  • Group Home Facility (non-traditional DSS component):
    • Directs residents and trains them in completing chores, appropriate personal hygiene, and interpersonal skill development;
    • Provides emotional and parental support to each resident, including physical need training and support;
    • Ensures behavior modification plan for individual residents are carried through;
    • Assists the House Parent in the on-going management of treatment and behavioral modification plans;
    • Assists in meal preparation and daily house keeping;
    • Provides transportation of residents to and from required services; and
    • Completes daily log entries and other communications required in the completion of each resident's treatment plan.
  • Child Care Facility (non-traditional DSS component):
    • Assists with activities by participating with children in group games, enforcing safety rules, and intervening when children are likely to injure themselves or each other;
    • Assists in the preparation and maintenance of program materials as requested;
    • Follows licensing and school procedures to safeguard the health and safety of the children in the program, which include but are not limited to hand washing, sanitary measures, playground safety rules, and rules regarding the use of supplies and equipment;
    • Reports any accidents per our policy and procedures when a child is injured;
    • Attends periodic staff meetings with other assistants; and
    • Works directly with children as directed and provide child care in the locations and times designated.
 
Knowledge, Skills, and Abilities: 
 
Knowledge- Working knowledge of: agency’s computer systems and software; principles and processes for providing customer and personal services; human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and mathematics. Some knowledge of regulations, policies, and procedures of the assigned program area as related to assisting the clients; may require some knowledge of counseling terminology and practices.
 
Skills- Skill in: operating a variety of automated office equipment to include calculator, fax/copier; and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs.
 
Abilities- Demonstrated ability to: read and interpret documents such as State and local policies and procedure manuals; prepare special reports and correspondence; communicate effectively both verbally and in writing; perform calculations; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram, or schedule form; work well with others and resolve conflicts with employees, clients and citizens; effectively apply acquired knowledge of human behavior and social functioning; recognize basic needs of clients; exercise good judgment, tact and resourcefulness in meeting problems and situations; instruct clients in a variety of direct-care techniques; maintain confidential records and materials; plan, organize, and prioritize daily tasks; use correct spelling and basic grammar; and interview and elicit needed information from clients.
 
Education and Experience- High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Sign up for job alerts

Not You?

Thank you

Share this job

Not You?

Thank you for sharing this job

Similar Jobs

Benefit Programs Specialist I (Westmoreland)

193-Westmoreland Dept Of Social Services https://evqk.fa.us8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3764/?utm_medium=jobshare Montross Virginia United States Montross, Virginia, United States, 22520 Administrative
Hiring Range: $32,415.00 to Commensurate with Experience Full Time or Part Time: Full Time Additional Detail    Title Description- Benefit Programs Specialist I represents the entry level in the occupational group for employees worki...

Fiscal Technician: (Hourly) Harrisonburg CCAP #WHA07

Dept of Corr - Central Admin $17.50 - $24.63 5045461 Harrisonburg. Rockingham Virginia United States Harrisonburg, Virginia, United States. Rockingham, Virginia, United States Div of Community Corrections Administrative Services, Public Safety Wage (Hourly)
This is a wage position limited to working no more than 1,500 hours per agency during the 12 month period of May 1 – April 30, regardless of the hire date. The wage employment period resets on May 1 of the following year. All wage employees are li...

Office Services Assistant: (Community Corrections) P&P District #22 Martinsville #P2218

Admin and Office Spec II Dept of Corr - Central Admin $33,094.00 - $42,873.00 5045460 Martinsville Virginia United States Martinsville, Virginia, United States Div of Community Corrections Administrative Services, Public Safety Full-Time (Salaried)
WHY VADOC? WHY NOT? Job stability, 13 paid state holidays in addition to generous vacation, sick, personal leave and military leave incentive. Public Student Loan Forgiveness Program, Affordable health benefits, VRS retirement benefits, VA 457 De...

Senior Accounting Support Analyst

Virginia Alcoholic Beverage Control Authority 172867154 Mechanicsville Virginia United States Mechanicsville, Virginia, United States, 23116
Title: Sr. Accounting Support Analyst Position:00194 Location: Mechanicsville, VA Salary: $43,100 - $55,900 Exemption Status: Non Exempt line-height:normal"> line-height:normal"> line-height:normal"> line-height:normal">Our Mission lin...

Madison Advising Peers - Pre-Professional Health Advising MAP Program - IE

James Madison University 20001012 Harrisonburg Virginia United States Harrisonburg, Virginia, United States Student Academic Success Student Employment Institutional Employment
University Advising’s well-respected Madison Advising Peers (MAP) program consists of undergraduate peer advisors who are trained to provide supplemental academic advising for JMU students in conjunction with faculty and full-time academic advisor...

Testing Center Proctor

Northern VA Community College https://jobs.vccs.edu/postings/82399 Manassas Virginia United States Manassas, Virginia, United States Student Success
Title: Testing Center Proctor Agency: Northern VA Community College Location: Manassas - 683 FLSA: Nonexempt Hiring Range: $18/hour Full Time or Part Time: Part Time Additional Detail Job Description: General Description: The position will...

Apply Now

Not You?

Thank you