Human Services Assistant II

Hiring Range: $26,565.00 to commensurate with experience

Full Time or Part Time: Full Time

Additional Detail

• Answers phones, responds to inquiries, and routes calls to appropriate staff.
• Greets visitors and directs individual to appropriate staff. 
• Retrieves, opens, sorts, date-stamps, and distributes mail. 
• Maintain inventory of office supplies, monitors and orders office supplies and small equipment.
• Uses computers and office equipment to perform clerical duties.
• Operates various computer systems and programs to conduct searches for initial applications, renewals, and re-certification and/or update information for the agency’s SNAP, Medicaid, TANF, childcare, energy assistance, PIPP, cooling assistance, heating assistance, and crisis assistance programs. 
• Monitors the copy/fax/scanner/printers, retrieves documents, and distributes them accordingly.
• Maintains the conference room calendar, as the conference room is used by several county agencies.
• Issues EBT vault cards.
• Performs daily opening and closing procedures to include locking and unlocking doors, turning lights on and off, and turning lobby computer and television on and off.
• Prepares and mails correspondence.
• Provides information and referrals and verifies information as required for other community resources.
• Assists in the preparation of periodic, special, and other reports.
• Assists with special projects, such as the Angel Tree.
• Facility maintenance – place work orders with maintenance when repairs are needed in the office.
• Fleet maintenance – ensures that cars are properly serviced; maintain vehicle logs documenting service on all vehicles, including annual state inspections; ensures that car detailing is performed monthly for all vehicles.
• Other duties and as assigned.