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IT Support Specialist

Charlottesville

IT Support Specialist

  • R0039153
  • Charlottesville, Virginia, United States
  • Information Technology
  • The University of Virginia
The Department of Engineering Systems and Environment at the University of Virginia (UVA) seeks applications for IT Support Specialist. The Department of Engineering and Systems and Environment is seeking an IT support staff to assist with day-to-day IT requests. As the home to UVA's recognized undergraduate and graduate degree programs in civil and systems engineering, we are a leader in the study of human and socio-technical systems. Our faculty and students create innovations that will help address society’s most wicked problems, which are often emergent, large scale, and complex in areas ranging from public health to smart cities to environmental resilience. In a rapidly changing world, we believe that a better future is possible for all by training the leaders of tomorrow in a collaborative academic environment that encourages excellence in the classroom and laboratory.

The successful candidate will be expected to:
  • Analyze current and proposed departmental/user hardware and software systems; develop and maintain complex systems for the various constituencies within the unit.
  • Review proposals which consist of objectives, scope, and user expectations; gather facts, analyze data, and prepare proposal synopses comparing alternatives in terms of cost, time, and availability of resources; recommend courses of action. Review, evaluate, and recommend solutions for hardware and software acquisitions.
  • Analyze and solve problems on complex computer applications and systems for students, faculty, and staff; provide a wide range of in-depth technical assistance to departmental user support staff. Write structured programs, as appropriate, using technologically current programming languages.
  • Provide individual and/or group instruction and training to students, faculty, and/or staff on computer technologies.
  • Provide technical support for research and development initiatives and for the implementation of new technologies.
  • May serve as project leader for technology projects with large scope and university-wide impact, directing and integrating the work of other staff.
  • Follow proper procedures related to secure computing, account maintenance and purchasing.
  • Maintain accurate documentation to support these efforts.
  • In addition to the above job responsibilities, other duties may be assigned.


Qualified candidates must have:
  • Bachelor's degree In Computer Sciences, MIS, Computer Engineering, or related discipline required
  • At least three years of experience required


The IT Support Specialist will report to the Director of Operations.

For additional information about the position, please contact Michelle D. Busby at mdb7bb@virginia.edu.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

This position is located in Charlottesville, VA.

The anticipated start date is September 2022. This position is a restricted position and is dependent upon project need, availability of funding and performance. The anticipated hiring range is commensurate with education and experience. This is an exempt level, benefited position. For more information on the benefits at UVA, visit hr.virginia.edu/benefits.

This position will remain open until filled. Review of applicants will begin August 29, 2022. The University will perform background checks on all new hires prior to employment.

To Apply:

Please apply through Workday, and search for R0039153. Internal applicants must apply through their UVA Workday profile by searching ‘Find Jobs.’ Complete an application online with the following documents:

• CV

• Cover letter

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

References will be completed via UVA’s standardized process Skill Survey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.

For questions about the application process, please contact Melanie Sponaugle, Academic Recruiter at unw5dq@virginia.edu.

For more information about UVA and the Charlottesville community please see http://www.virginia.edu/life/charlottesville and https://embarkcva.com/.

COVID Vaccination Requirement and Guidelines

Please visitthe UVA COVID-19 Job Requirements and Guidelines webpageprior to applying for current information regarding vaccination requirementsandguidelines for employment at UVA.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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