Virginia Mountain View

Learning Systems Coordinator, School of Dentistry

  • req6561
  • Richmond, Virginia, United States, 23284
  • Virginia Commonwealth University
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Summary:

Virginia Commonwealth University School of Dentistry is seeking a full-time Learning Systems Coordinator to work in the office of the Senior Associate Dean for Academic Affairs. The Learning Systems Coordinator is responsible for monitoring, maintaining, and resolving issues with learning management systems (LMS) and other school supported academic technologies within a higher education environment. This role focuses on training and supporting instructors in the effective and proper use of learning platforms to ensure use consistent with school policies and expectations.

Key Responsibilities:
  • Platform Monitoring: Regularly assess the performance and functionality of key academic technology platforms within the School of Dentistry to include Canvas, Echo, ExamSoft, troubleshooting issues as they arise, including communication with customer service representatives for these platforms.
  • Instructor Training: Develop and deliver training sessions and workshops for faculty on the effective use of school-supported learning technologies.
  • User Support: Provide ongoing technical support to instructors, addressing queries and ensuring a smooth user experience. Assist students with esam platforms issues, ensuring seamless exam access and submission.
  • Collaboration: Work with Academic Affairs, Information Technology, and academic departments to facilitate integration into existing systems.
  • Systems Maintenance: Stay current on updates and changes to school-supported academic technology platforms and work with the Academic Affairs team on messaging to rollout changes to faculty and students.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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