Manager of Student Success Technology and Analytics

Position Description – Manager of Student Success Technology and Analytics

Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Title: Manager of Student Success Technology and Analytics

Department: Student Affairs

Employment type: Full-time classified, exempt

Position Purpose: The Manager of Student Success Technology and Analytics is responsible for leading the full implementation of student success technology platforms across the Student Affairs Division and the college at large and leveraging those platforms to support student success and completion. Platforms include EAB Navigate, Salesforce, and XAP (Online Application). The position advocates for student success and the implementation of the college’s strategic plan and the VCCS’s Opportunity 2030, contributes to the analytics used in strategic enrollment management and retention, and monitors equity gaps in student access and success. The Manager of Student Success Technology and Analytics will work collaboratively with faculty, department/program chairs, directors, deans, and external partners to ensure processes and related operational workflows are clear, consistent, and timely. The position requires extensive planning and strategic project management and works directly with students, faculty, and staff across all college divisions. This position, in conjunction with other Student Affairs professionals, will assist with prioritization of student affairs strategies and the future of student services based on current and emerging needs.

The position reports to the Vice President of Student Affairs but will also work closely with the administrators, faculty, and staff in Academic Affairs and Workforce Development as well as PVCC Technology Services.

Duties and Responsibilities:

Benefits include: