Office Services Specialist

Title: Office Services Specialist

State Role Title: Admin and Office Spec II

Hiring Range: $16.23 - $20.08

Pay Band: 2

Agency: Virginia Department of Health

Location: Dept of Health

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

This position serves as the Administrative Support Technician for the Richmond Field Office. This position is critical for providing customer service, assistance with creation of technical documents, timely correspondence with the regulated community, and management of critical documents. This position will independently perform document creation, document review, document filing, mailing, answering and directing phone calls and other forms of communication, and data entry assignments.

The incumbent should be proficient in the development of technical documents, accessing and uploading electronic files through Microsoft SharePoint or similar interfaces, creation of .pdf files through Adobe, data entry through programs such as Microsoft Excel, and possess the ability to gather and utilize information from technical documents.

The Richmond Field Office currently serves the counties of Caroline, Charles City, Chesterfield, Essex, Goochland, Hanover, Henrico, King and Queen, King George, King William, Lancaster, Louisa, Middlesex, New Kent, Northumberland, Powhatan, Richmond, Westmoreland, and the City of Richmond.

Nestled between the Blue Ridge Mountains and Virginia’s beaches and situated along the James River, Richmond is an attractive mix of deep American history and offbeat, vibrant modernity. Richmond consistently ranks as one of the top places to live with a highly regarded food scene, a bevy of outdoor activities, and proximity to a variety of attractions.

Join a team of professionals committed to protecting public health associated with treatment and delivery of drinking water to the citizens of the Commonwealth.

Minimum Qualifications

• Knowledge of office and administrative principles and practices
• Working knowledge of word processing and spreadsheet software applications
• Ability to interpret and follow established procedures and guidelines
• Ability to communicate effectively with internal and external customers, verbally and in writing
• Considerable skill in the operation of standard office equipment

Additional Considerations

• Experience in an office setting
• Experience using MS Office applications

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Jerard Jarrett

Phone: N/A

Email: Jerard.Jarrett@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.