Operations Manager - West End
Dining / Hospitality, Student Affairs / Services
Operations Manager - West End
- 537875
- Blacksburg, Virginia, United States
- Dining Serv-Revenue Center
- Dining / Hospitality
- Student Affairs / Services
- Full-Time (Salaried)
- Virginia Tech
Job Description
The Operations Manager plays a pivotal role in ensuring the efficient and effective operation of a large university dining center, working under the direction of the Assistant Director and adhering to Virginia Tech Dining standards. This position is responsible for overseeing various aspects of restaurant management, including staff supervision, food handling and safety, sanitation, and guest satisfaction. The Operations Manager also plays a crucial role in leadership, training, and fostering a team environment. The Operations Manager will collaborate closely with the Assistant Director to maintain high-quality service and customer satisfaction while managing all operational and administrative aspects of the restaurant.
Required Qualifications
• High school diploma or equivalent.
• Previous experience in restaurant or food service management.
• Experience with employee relations, training, and performance evaluations.
• Proficiency in food safety regulations, including HACCP and ServeSafe.
• Strong organizational and time management skills.
• Flexibility to work in a dynamic and fast-paced environment.
• Commitment to maintaining high standards of quality, safety, and sanitation.
Preferred Qualifications
• Bachelor's degree in Hospitality Management, Food Service Management, related field, or significant management experience of similar position.
• Knowledge of Virginia Tech Dining policies.
• Strong leadership and communication skills.
• Excellent problem-solving and decision-making abilities.
• Commitment to maintaining high standards of quality, safety, and sanitation.
Pay Band
4
Overtime Status
Exempt: Not eligible for overtime
Appointment Type
Regular
Salary Information
Salary $48,000 - $52,000/year and commensurate with experience
Hours per week
40
Review Date
October 12, 2026
Additional Information
Work Schedule: Varied to include nights, weekends, holidays and as needed for good customer service.
The successful candidate will be required to have a criminal conviction check as well as a driving check with a safe driving record.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. For inquiries regarding non-discrimination policies, contact the Office for Civil Rights Compliance and Prevention Education at 540-231-2010 or Virginia Tech, 220 Gilbert Street, Suite 5200, Blacksburg, VA 24061.
If you are an individual with a disability and desire an accommodation, please contact Debbie Bandy at bdebbie@vt.edu during regular business hours at least 10 business days prior to the event.
About Student Affairs:
Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all students Experience VT by demonstrating, supporting, and operationalizing our Aspirations for Student Learning. If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team!
About Dining Services:
Join our dedicated team at Virginia Tech Dining Services! We are committed to providing high-quality food and exceptional service to our university community and beyond. Our dining centers are open to everyone creating a vibrant and inclusive atmosphere. Virginia Tech relies on our ability to serve high-quality food safely and efficiently. Whether it’s breakfast after morning cadet formation or a late-night break at DX, our work keeps VT running!
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
