Virginia Mountain View

Parking Operations Specialist (*Restricted)

Parking Operations Specialist (*Restricted)

  • https://jobs.vccs.edu/postings/100717
  • Prince William Circle, Dumfries, Virginia, United States
  • Hold for NV280 - Office of Finance
  • Northern VA Community College
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Title: Parking Operations Specialist (*Restricted)

Agency: Northern VA Community College

Location: Prince William - 153

FLSA: Nonexempt

Hiring Range: $45,000/yr

Full Time or Part Time: Full Time

Additional Detail


Job Description:
General Description:
This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.

*This position is eligible for telework after completion of state one-year probationary period.*

Duties and Tasks:
  • Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
  • Manage Print Services, refill paper, toner, and staples as needed. Troubleshoot paper jams.
  • Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed.
  • Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.
  • Operating a state enforcement vehicle while performing duties.


*This position is restricted and is funded with non-continuous or non-recurring funding and is subject to continuation based on fiscal year funds and the needs of the College.
Minimum Qualifications:

KSAs:
  • Ability to interpret and apply policies, procedures and guidelines.
  • Strong interpersonal skills.
  • Ability to answer phones.
  • Good problem solving and critical thinking skills.

Minimum Work Experience:
  • Customer service experience
  • Experience working in an office environment.
  • Computer experience working in a Windows environment
  • Unrestricted Valid Driver’s License in good standing.
Additional Considerations:

Additional Considerations:
  • Cash-handling experience
  • Experience dealing with customer concerns and problems.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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