Production Services Manager

Job Description

When was the last time you changed the world? In Virginia Tech’s Division of Student Affairs, that’s exactly what we’re doing every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.

Located in the Production Services area within Student Engagement and Campus Life, reporting to the Assistant Director for Production Services, the primary purpose of this position will be to work to ensure the success of events by working with clients and student employees to meet the technical requirements and customer service needs associated with events requiring Production Services. The position will be responsible for ensuring all technical and design aspects of events are implemented and contracted in a safe, professional, and timely manner. Ensures that specified equipment is utilized to perform services as contracted, confirms safety policies and protocols are adhered to at all times and events are properly staffed based on technical skills and knowledge. Creates sketches and plots, equipment schedules, connection diagrams and show orders to communicate specific event needs to our student employees. Performs simple electrical load calculations. Provides support for Classroom Audio Visual venues as assigned to Production Services. Assist with tasks related to student employee training, development and evaluations.

Required Qualifications

Undergraduate degree in Technical Theatre or related field or equivalent level related training/experience Working knowledge of both analog and digital audio, lighting, and video systems. Basic technical troubleshooting and diagnostic skills. General knowledge of rigging practices and systems associated with theatrical venues and production tour rigging. Ability to coordinate the proper lay out and use of sound and lighting system components. Previous experience in a customer service related field. Previous experience supervising and directing the work of others. Demonstrated strong interpersonal communication skills with the ability to successfully work and openly communicate with a diverse group of clientele and student employees with varying levels of experience. Ability and willingness to work a flexible schedule including nights and weekends. Ability to work in a fast-paced environment and regularly adjust priorities to successfully meet production deadlines.

Preferred Qualifications

Previous professional experience in Production Support or Technical Theatre. Previous experience with basic QLab programming and operation. Previous experience working in a university or academic setting. Previous experience supervising students. Knowledge of Vector Works, Visio, AutoCAD, or similar drafting/drawing/design software in a professional setting. Experience with Extron/Crestron or similar programs.

Pay Band

4

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

$50,000 - $55,000

Hours per week

40

Review Date

11/07/2025

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance.  These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

For inquiries regarding non-discrimination policies, contact the Office for Civil Rights Compliance and Prevention Education at 540-231-2010 or Virginia Tech, 220 Gilbert Street, Suite 5200, Blacksburg, VA 24061.

If you are an individual with a disability and desire an accommodation, please contact Luciana Monika at luciana23@vt.edu during regular business hours at least 10 business days prior to the event.

Applicants must be authorized to work in the U.S. without the need for visa sponsorship now or in the future.