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Program Coordinator - Multicultural Student Services


Program Coordinator - Multicultural Student Services

  • R0042227
  • Charlottesville, Virginia, United States
  • Student Services
  • The University of Virginia
The University of Virginia Division of Student Affairs invites applications for Program Coordinator in Multicultural Student Services.

Multicultural Student Services (MSS) centers on the success and well-being of historically marginalized students while also providing educational opportunities for all students. MSS staff provide services and support to Asian, Pacific Islander, and South Asian-American students; DACA and undocumented students; Hispanic/Latinx students; Native/Indigenous students; Middle Eastern/North African students; and lesbian, gay, bisexual, transgender, queer, and gender fluid students. MSS also manages the Multicultural Student Center, the LGBTQ Center, the Latinx Student Center, and the Interfaith Student Center. MSS aims to enhance the undergraduate experience through culturally relevant services such as cultural and community-building programming, individual and student organization support, identity-based peer mentor programs and leadership development programs, student success initiatives, and community advocacy efforts. MSS also seeks to engage the broader student body in learning experiences through social justice, intercultural, and multicultural education offerings. Program Coordinator positions are restricted positions with a three-year term and the option for renewal. The anticipated start date for this position is February 2023.

The Program Coordinator in Multicultural Student Services (MSS) will serve as part of a team supporting the broad programs and services of MSS, and is primarily responsible for building community, and providing resources, support, and advocacy for Asian/Pacific Islander/South Asian American (APISAA) and Middle Eastern/North African (MENA) students. The Program Coordinator will also oversee the operations of the future Asian American Student Center opening in 2023.

Key Responsibilities
  • Provide advocacy, frontline support and referral services for individual students; assist students in problem-solving and respond appropriately to challenges and/or crises.
  • Advise and support Asian/Pacific Islander/South Asian American (APISAA) and Middle Eastern/North African (MENA) student organizations on program development, budget, marketing, and organizational development.
  • Oversee peer mentor programs for APISAA and MENA students; develop goals, learning outcomes, curriculum, and development plan for mentors and mentees; recruit and train mentors and track first year students for success.
  • Mentor, train, advise and/or supervise the student leaders of the office-sponsored leadership development programs.
  • Develop and implement innovative programs, services, events, and support initiatives that expand the engagement of APISAA and MENA students at the University, ensuring that social and informational opportunities are offered frequently each semester.
  • Develop and implement programs that expand campus-wide knowledge about APISAA and MENA communities, with attention to the different cultures, histories, and experiences of these communities as well as attention to key issues facing each community today.
  • Oversee the operations of the Asian American Student Center, including direction of programs and services, and supervision of student staff and volunteers.
  • Develop, coordinate, and collaborate with student organizations and university partners to plan and implement cultural heritage/theme month events, awareness weeks, and university-wide events.
  • Assist with incident management and support in the wake of student incidents, crises, or other matters pertaining to students' sense of belonging.
  • Be a visible and recognizable presence in the Asian-American Student Center and other MSS student centers, as well as on grounds by attending events sponsored by cultural organizations.
  • Assist in assessing the needs of students and organizations.
  • Develop a personal communication plan for outreach to APISAA and MENA communities.
  • Collaborate with student organizations and the Office of Admission to coordinate recruitment events.
  • Contribute to the collection, monitoring and tracking of data as defined by the unit's strategic plan initiatives.
  • Complete MSS special projects and administrative assignments as needed (ex. welcome events, graduation planning, university-wide committees, etc.).
  • Participate in and support general university initiatives and departmental, divisional, and institutional goal setting, committees, and special projects.
  • Perform other duties as assigned.

Required Education and Experience
  • Bachelor’s degree required, Master’s degree or equivalent in Counseling, Higher Education, Student Affairs Administration, or other related field preferred.
  • Two or more years of relevant work experience, experience as an undergraduate or graduate student will be considered.

Candidates must have the following required knowledge areas, skills, and abilities:
  • Demonstrated commitment to social justice, equity and belonging.
  • Demonstrated experience in advising, counseling, group facilitation, supervision, program development, multicultural education, and social justice concepts.
  • Must be a strong advocate for students coming from historically marginalized and under-represented communities.
  • Solid understanding of the unique needs and current issues facing APISAA and MENA students in higher education, as well as broader issues facing APISAA and MENA communities.
  • Understanding of student development, identity development, intersections, and complexity of social identities.
  • Strong oral, digital, written, and interpersonal skills; ability to work in a multicultural, social justice-oriented community of individuals and groups with a wide array of backgrounds, identities, life experiences and communication styles.
  • Student-centered attitude with ability to supervise and work alongside students in a highly student self -governed environment.
  • Attention to detail with excellent organizational skills, including proven ability to handle multiple projects simultaneously, determine priorities, and meet deadlines.
  • Flexibility and willingness to work extended hours and weekends as necessary and recognize the need to do so independently.
  • Ability to work independently and as part of a team, and to develop mutually beneficial relationships with various University partners (e.g.faculty, staff, school deans).
  • Innovation, creativity, the ability to work with diverse groups of people, and self-starter who can thrive in an environment that is developing, growing, and changing.
  • Experience with assessment and data-driven decision-making.
  • Understanding of financial stewardship and budget management.
  • A collaborator who reaches out to form productive partnerships with students and university partners.

The salary range for is $45,000.00 - $55,000.00 commensurate with qualifications and experience. The Program Coordinator for Multicultural Student Services is a full-time, twelve-month University Managerial and Professional Staff position with full benefits . Benefits package highlights include:
  • 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off
  • Parental and Community Service Leave
  • Health plan with options to meet healthcare and financial needs
  • Retirement through the Virginia Retirement System
  • Tuition and professional development benefits
  • Employee wellness program featuring activities to earn up to $500/year.

Located in central Virginia, the University of Virginia is a highly selective public research institution with a major commitment to undergraduate education. The student experience is grounded in the institutional core values of academic rigor, diversity and inclusion, health and wellness, honor, public service, and student self-governance. For more information about the University of Virginia and the Office of the Vice President and Chief Student Affairs Officer visit: http://www.virginia.edu .

Application Instructions: Please apply through Workday , search for R0042227 and complete an application online. Internal applicants must apply through their UVA Workday profile by searching ‘Find Jobs.’ Include the following documents:
  • A CV/resume
  • A cover letter
  • Contact information for three references (name, email address, telephone number, and address).

The position is open until filled but applicant review will begin in early January, 2023. Please note that multiple documents can be uploaded in the "Resume" box. Applications that do not contain all required documents will not receive full consideration. The selected candidate will pass a background check.

References will be completed via UVA’s standardized process SkillSurvey. A minimum of three references is required. For questions regarding the position or application process, please contact Michele Jarman .

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

COVID Vaccination Requirement and Guidelines

Please visitthe UVA COVID-19 Job Requirements and Guidelines webpageprior to applying for current information regarding vaccination requirementsandguidelines for employment at UVA.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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