Program Integrity Director

Title: Program Integrity Director

State Role Title: Audit Services Manager II

Hiring Range: Commensurate with experience

Pay Band: 6

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: dss.virginia.gov

Recruitment Type: General Public - G

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas, and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning, and cultivating environments of trust, respect, and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

The Virginia Department of Social Services has an exciting opportunity to join our team as the Program Integrity Director.

The Program Integrity Manager position reports to the Director of Compliance and manages the agency’s Program Integrity Unit as a member of the Compliance Division’s Management Team. This position oversees and manages the efforts related to the detection, deterrence, and prevention of fraud, waste, and abuse within the department’s programs. The Program Integrity Manager ensures rigorous oversight, strategic planning, and effective management of compliance and investigative activities. The Program Integrity Manager works collaboratively with divisions within VDSS to promote program integrity, compliance, and ethical conduct, in alignment with the agency’s mission, vision, strategic goals and objectives. The manager supports Local Departments of Social Services (LDSS) in fraud management through providing training and prosecution assistance.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

Minimum Qualifications

• Comprehensive knowledge and experience in the detection, deterrence, and prevention of fraud, waste, and abuse in social services programs.
• Strong knowledge of state and federal regulations related to social services programs, including SNAP and TANF and fraud management best practices and strategies.
• Demonstrated knowledge of investigative and compliance best practices and strategies.
• Analytical, organizational, interpersonal, problem-solving, communication, and leadership skills are required to successfully perform the position’s duties, as well as experience in statistical analysis.
• Comprehensive knowledge of laws and regulations pertaining to fraud management, compliance, and investigations. These programs often involve multiple stakeholders, diverse objectives, competing priorities, and substantial resources.
• Ability to interpret and apply complex state and federal regulations and procedures.
• Demonstrated ability to communicate effectively, both orally and in writing, with colleagues, decision-makers and stakeholders and the ability to effectively train and educate staff.
• Demonstrated ability to cultivate and maintain a culture of program integrity.
• Demonstrated ability to establish and maintain effective working relationships with internal and external stakeholders, state, federal, and local agencies, public officials, community groups, other division directors, employees, and the general public.
• Demonstrated knowledge and experience in preparing and presenting comprehensive reports, findings, and recommendations to senior leadership, policymakers, and other relevant stakeholders.
• Experience utilizing Microsoft Office Suite.
• Considerable experience in the detection, deterrence, prevention, and investigation of fraud, waste, and abuse.
• Experience interpreting state and federal regulations related to social services programs, including SNAP and TANF.
• Leadership experience with proven track record in leading program integrity activities and delivering measurable outcomes in a government or social services context.
• Strong analytical skills, with the ability to synthesize complex information, identify opportunities for improvement, and develop data-driven strategies and solutions.

Additional Considerations

• Professional certifications of Certified Fraud Examiner (CFE) and Certified Compliance and Ethics Professional (CCEP) are preferred.
• Knowledge of social services programs, policies, and regulations is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The selected candidate is required to file a Statement of Economic Interests form pursuant to the Code of Virginia § 2.2-3114, as a condition of employment. The filing must be completed on or before the first day of employment and annually thereafter on or before February 1. The selected candidate is required to complete the Statement of Economic Interest training within 2-months of becoming a state filer and at least once during each consecutive period of two calendar years commencing on the first odd-numbered year thereafter. For more information, please visit http://ethics.dls.virginia.gov/.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

This position may be eligible for hybrid telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth’s Teleworking policy on a case-by-case basis.

Contact Information

Name: VDSS – Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov

Email: dssrecruitment@dss.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.