Program Support Tech (Multiple Openings): Offender Management Services #00197

Title: Program Support Tech (Multiple Openings): Offender Management Services #00197

State Role Title: Admin and Office Spec III

Hiring Range: $38,807.00 - $54,617.00

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location: DOC Headquarters

Agency Website: https://www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

This position supports the Offender Management Services Court and Legal Services Section in ensuring accurate application of Virginia statutes and Virginia Department of Corrections policies governing offender sentence computation. This position researches, evaluates, and interprets incoming court orders, jail credits, and related documentation to determine state-responsibility status and confirm all sentencing components required for accurate time computation and release-date establishment. The role ensures the integrity of offender records by verifying aliases, demographics, and sentencing details; prioritizing files based on release proximity; obtaining all necessary legal documents; and maintaining organized workflow and reporting. Through thorough analysis, independent problem-solving, and effective communication, this position contributes to the reliable processing of inmate records for both VADOC facilities and local jails across Virginia.

Minimum Qualifications

Qualified applicants must demonstrate experience researching, interpreting, and processing legal or criminal‑justice documents such as court orders, jail credits, or sentencing records. Candidates should show ability to analyze complex information, apply state laws or policies, and work independently with minimal supervision. Experience utilizing automated criminal‑justice or records‑management systems (e.g., VACORIS, CAIS, LIDS, VCIN) and performing detailed data verification is essential. Applicants must be able to adapt to procedural changes, manage high‑volume workloads, communicate effectively in writing and verbally, and maintain effective working relationships with internal and external stakeholders. Strong problem‑solving skills and knowledge of criminal procedures or inmate‑record practices. Proficiency in Microsoft Suite.

Additional Considerations

Applicants with experience in criminal justice or closely related fields, particularly in criminal procedures, records processing, or offender time computation, may be given additional consideration. Familiarity with Virginia sentencing practices, jail credit procedures, or court documentation workflows is beneficial. Demonstrated proficiency with criminal‑justice data systems, high‑volume record handling, and independent decision‑making in a legal or correctional environment will further strengthen a candidate’s suitability for this position.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following:

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services.

Contact Information

Name: Human Resources

Phone: 804 - 910 - 7937

Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.