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Program Support Technician

Administrative / Clerical, Engineering


Program Support Technician

  • 524181
  • Blacksburg, Virginia, United States
  • Dept. of Engineering Education
  • Administrative / Clerical
  • Engineering
  • Staff
  • Virginia Tech University

Job Description

The Program Support Technician provides a variety of support functions for the graduate program and business operation of the Department of Engineering Education. They will work closely and collaboratively with the Academic Programs Manager, Business Manager, and others to provide specialized support, excellent customer service, and event coordination.

The duties of this role will include support of program activities such as travel & reimbursement processing, expenditure tracking, graduate assistant coordination, scheduling and event logistics. The logistic and execution support will include departmental and research events such as graduate program events, conference booths, workshops, and ad hoc events. This position will be a common point of contact who is reliable and friendly in facilitating our many department and program initiatives.

The successful candidate will be an enthusiastic team player with great interpersonal skills, and be interested in a dynamic academic department environment. They will produce work that is accurate, timely, and well organized. They will also need to maintain data security and confidentiality of sensitive records and information, in accordance with FERPA and VT policies.

Required Qualifications

● Experience supporting operations of a professional office.
● Experience in a position requiring accuracy and strong organizational skills.
● Proficiency using spreadsheets, especially Excel.
● Business computing experience with the other core Microsoft Office applications (Outlook, Word, and PowerPoint at a minimum), Adobe, and common internet browsers.
● Proven ability to work with limited supervision and correctly prioritize tasks.
● Demonstrated communications skills and ability to work comfortably with a diverse population.

Preferred Qualifications

● Prior experience working in a higher education environment
● Involvement providing graduate student support
● Working knowledge of Banner, ChromeRiver, HokieMart and Google Suite
● Experience with event planning, setup, and coordination
● Experience working with travel reimbursements
● Working knowledge of Virginia Tech policies and procedures

Pay Band


Appointment Type


Salary Information

$37-45k, depending on experience and qualifications

Review Date

Jan 30, 2023 until filled

Additional Information


The successful candidate will be required to have a criminal conviction check.


About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Tiffany Cunningham at tiffanyc@vt.edu during regular business hours at least 10 business days prior to the event.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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