Project Advisor, Student Support Services - Restricted

Title: Project Advisor, Student Support Services - Restricted

Agency: Southside Va Community College

Location: Brunswick - 025

FLSA: Nonexempt

Hiring Range: $44,192 - $50,000

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Established in 1970, Southside Virginia Community College (SVCC) is one of 23 colleges in the Virginia Community College System, with seven locations across several counties, including Brunswick, Charlotte, Nottoway, Mecklenburg, Greensville, and Halifax. SVCC serves the largest community college region in the state, covering ten counties and one city.

SVCC is located in a beautiful rural region renowned for its rolling hills, pine and hardwood forests, and farmland, and is home to two popular lakes: Gaston and Kerr. We offer a welcoming learning environment and are accredited to award associate degrees. The college offers a diverse range of programs, including developmental studies, academic, technical, and lifelong education. SVCC empowers students to build skills, knowledge, and leadership, preparing them to thrive in a changing society.

Thank you for considering employment with Southside Virginia Community College (SVCC). We are dedicated to attracting and retaining a talented workforce, which has earned us recognition as a Great College to Work For by The Chronicle of Higher Education for several consecutive years. Committed to ensuring equal educational opportunities for all students, SVCC values the diverse backgrounds and perspectives of our students, faculty, staff, and the communities we serve. For more information, please visit southside.edu.

Join SVCC as a dedicated advocate for student success. In this rewarding role, you will provide personalized academic and transfer advising to students participating in the TRIO Student Support Services (SSS) program. Through guidance, encouragement, and connection to resources, you’ll help first-generation, low-income, and students with disabilities achieve their educational goals and build confidence for success beyond the classroom. Join a caring team dedicated to creating pathways to opportunity through education and student empowerment.

The Advisor for the Student Support Services (SSS) Program provides comprehensive academic advising, personal guidance, and transfer support to participants in this federally funded program at Southside Virginia Community College (SVCC). The SSS Program is designed to increase student success, retention, graduation, and transfer rates among low-income, first-generation college students, and students with disabilities.

Reporting to the Project Director, Student Support Services, the Advisor plays a vital role in developing individualized student success plans, monitoring academic progress, and connecting participants to campus and community resources. The Advisor ensures that all services are delivered in compliance with federal regulations and the college’s mission of equitable access and student achievement.

This is a RESTRICTED, classified position funded through the U.S. Department of Education’s TRIO Student Support Services (SSS) program. Continued employment is contingent upon the availability of federal funds. The current TRIO SSS grant is a five-year award period running from September 25, 2025, through September 24, 2030; however, this is not a guaranteed time frame.
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Core responsibilities of the position include, but are not limited to:

• Provide proactive, holistic academic advising and case management for an assigned caseload of SSS participants
• Assist students in understanding program requirements, selecting courses, and developing individualized academic, personal, and transfer plans
• Conduct regular check-ins and progress reviews to monitor student achievement and persistence toward graduation or transfer
• Facilitate workshops and group sessions focused on study skills, time management, financial literacy, career exploration, and other student success topics
• Support SSS-eligible students in exploring transfer opportunities and navigating the admissions process for four-year institutions
• Provide information and assistance regarding financial aid, scholarships, and other resources to address financial barriers to education
• Collaborate with faculty, advisors, accessibility services, financial aid, and other college departments to coordinate comprehensive support for participants
• Maintain accurate and confidential case management records, documenting all services, contacts, and outcomes in accordance with FERPA and TRIO program requirements
• Utilize data management systems (e.g., PeopleSoft, Navigate, CRM/ERP) to track participant progress and generate reports for program evaluation and compliance
• Participate in program meetings, professional development, and required TRIO or Department of Education trainings
• Assist in program outreach, recruitment, and student engagement activities
• Contribute to the development of institutional practices that promote equitable access, student persistence, and degree completion
• Perform other duties as assigned to support the mission of SVCC and the goals of the TRIO SSS program

• Bachelor’s degree in Education, Counseling, Psychology, Student Development, or a closely related field; or a combination of equivalent education and experience
• Demonstrated recent professional experience providing academic advising or related student support services, preferably within a TRIO SSS Project or comparable federally funded program
• Demonstrated recent experience working with first-generation, low-income, or students with disabilities
• Ability to provide academic and transfer advising using a holistic, student-centered approach
• Experience developing and facilitating workshops on academic and personal success topics (e.g., study skills, time management, financial literacy, career planning)
• Familiarity with financial aid processes, scholarships, and student financial resources
• Skill in assisting students with setting and achieving academic and personal goals.
• Proficiency in utilizing data management systems to track student progress, assess outcomes, and support continuous improvement
• Strong interpersonal, communication, and organizational skills
• Ability to establish and maintain effective working relationships with students, faculty, staff, and community partners
• Demonstrated cultural competence and sensitivity to the diverse needs of students
• Ability to use independent judgment, multitask, and work effectively under deadlines
• Demonstrated technology aptitude to routinely use Microsoft Office (Excel, Word, PowerPoint), Google Docs, PeopleSoft, Navigate, and other CRM/ERP or retention-based systems
• Valid driver’s license required

• Recent community college work experience supporting students within the areas of student advising, recruitment, counseling, academic support, or other related academic support roles
• Experience in using CRM/ERP and/or Retention Software, PeopleSoft, Navigate, and/or other technologies
• Prior experience with TRIO programs (e.g., SSS, Upward Bound, Talent Search) or other federally funded student support initiatives
• Familiarity with community college mission, policies, and student populations
• Experience using case management models and data-informed approaches to improve student outcomes
• Experience coordinating workshops, advising sessions, and student engagement activities to promote retention and completion
• Career Readiness Certificate
• Ability to work occasional evenings and weekends to support student activities or events