Quality Enhancement Plan (QEP) Support Specialist

Summary:
Reporting directly to the Assistant Vice Provost for REAL the QEP Support Specialist will be
responsible for providing clerical support and fulfilling administrative tasks related to VCU’s
development of a Quality Enhancement Plan, a required component of reaffirmation of
accreditation by the Southern Association of Colleges and Schools Commission on Colleges
(SACSCOC). Universities participate in institutional accreditation as a commitment to quality
and peer evaluation in higher education, and institutional accreditation enables VCU to
participate in a suite of federal programs, including federal financial aid, research funding, and
federal support of university operations. The Quality Enhancement Plan, or QEP.

Typical Duties:
This position will also serve as a general support and resource for administrators, faculty and
staff engaged in the QEP’s development and in the reaffirmation of accreditation by SACSCOC
project during the 2022-2023 and 2023-2024 Academic Years.
Typical duties will include:

• Supporting the Quality Enhancement Plan development and submission process, to include:

• Providing clerical and administrative support to the QEP development and
  writing teams
• Event planning
• Facilitating communications and marketing

• Other duties as assigned to support the priorities of Academic Affairs
  

Typical Required Education and Experience:

• Proficiency using Microsoft Office suite, Adobe Acrobat, and database software.
  
• Bachelor’s degree or an equivalent combination of education, experience, and training
• Analytical skills to make independent decisions and consult with the supervisor as
  necessary.
• Proven ability to work independently and as part of a team.
• Outstanding customer service and an a high degree of professionalism
• Ability to accurately follow instructions and serve as a resource to other administrative
  staff regarding policies and procedures.
• Strong attention to detail and the ability to set and meet deadlines
  
• Effective/excellent communication, verbally and in writing
  
• Demonstrated experience working in and fostering a diverse faculty, staff, and student
  environment, or a commitment to do so as a staff member at VCU.
  
• Ability to handle confidential and sensitive information appropriately and with discretion
  Preferred Education and Experience:
  
  

Job Specific Physical and Cognitive Requirements:

• Light lifting (less than 20 lb), fast pace, multiple stimulation, intense customer interaction,
  frequent change, memory, reasoning, hearing, reading, analyzing, logic, and verbal and written communication.
  

Additional Information:
Part-time, approx. 10 hours/week
Pay rate: $20/hour
Days/Hours: To be determined; eligible for a Flexible Work Arrangement/hybrid schedule