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School Certifying Official for Military Educational Benefits


School Certifying Official for Military Educational Benefits

  • R0043762
  • Charlottesville, Virginia, United States
  • Student Services
  • The University of Virginia
The University of Virginia seeks a School Certifying Official for Military Educational Benefits to join the Office of the University Registrar (UREG). UREG is responsible for maintaining the accuracy, integrity, and security of student academic records. It also advances the institution’s commitment to Inclusive Excellence by continuously considering the impact of its work on diverse communities and by attentively listening to and responding to the needs of those communities, especially marginalized communities. UREG is responsible for certifying students who are using military educational benefits provided through the U.S. Department of Veterans Affairs (VA), Virginia Department of Veterans Services (DVS), and the Department of Defense (DoD ). A member of the UREG military educational benefits team the School Certifying Official for Military Educational Benefits will support the educational success of veterans and other students using military educational benefits, serving asa resource to military-affiliated students, faculty, and staff. They also ensure compliance with the VA, DVS, and DoD.

The successful candidate will be expected to:
  • Support UREG’s commitment to Inclusive Excellence by developing a culture that is supportive, inclusive, collaborative, and healthy. Apply an equity-minded approach to every aspect of UREG’s work.
  • Serve as School Certifying Official and provide certification/compliance services and support for Academic Records
    • Assist with the certification of military educational benefits; monitor student progress and attendance; verify location of courses, audit students, and ensure enrollment dates comply with federal, state, and university guidelines.
    • Advise students on the certification process for military educational benefits and reporting requirements; research and resolve certification or payment issues.
    • Accept and analyze documentation from students regarding their eligibility for military educational benefits.
    • Respond to inquiries received via phone, mail, or email ( veteransbenefits@virginia.edu ) for all military and veteran populations.
    • Manage records retention according to federal, state, and University regulations.
    • Prepare and distribute communications to military-affiliated students regarding available services and the status of their certification. Assist in coordinating communication with the school Registrars, Student Financial Services, Office of Student Affairs, Office of Admissions, and other student success units at UVA, as appropriate.
    • Participate in monthly meetings with other school certifying officials and units to review federal and state regulations, identify potential certification issues, and organize institutional responses, as needed.
  • Support services to and on behalf of veteran students with other UVA units
    • Collaborate withuniversity military-affiliatedworking groupand other units todevelop strategiesand training programsforservingthe militarycommunityatUVA
    • Support preparation for audits by the VA and the State Approving Authority (SAA); inform university officials of scheduled audits, communicate with relevant units (including Student Financial Services, school registrar/finance teams), organize materials requested for review, and meet with auditors
  • Support UREG in providing high quality services to students, families, and the university community.
    • Share responsibility for UREG’s call center (daily, managing efforts of all other UREG colleagues) and email ( ureg@virginia.edu ).
    • Collaborate with UREG colleagues to recommend process improvements that benefit students and their families, faculty, the UREG team, and/or the university community.

Required Knowledge, Skills, and Abilities
  • Ability to communicate effectively, compassionately, and respectfully, both orally and in writing, with people from all levels and backgrounds at the University, including students, families, and faculty members, even in challenging circumstances
  • Ability to lead and manage projects and groups effectively in a decentralized environment-ability to build trusting, collaborative relationships and inspire others to work toward a common goal without needing formal authority to be successful
  • Deep intellectual curiosity and desire to understand the principles and values that shape cultures and processes in particular ways; ability to draw upon that understanding to recommend changes that advance those principles and values
  • Excellent analytical skills-ability to independently define problems accurately and concisely, using both quantitative and qualitative methods, develop and execute one or more solutions, and evaluate its effectiveness
  • Ability to work successfully with individuals from diverse backgrounds, cultures, and life experiences
  • Ability to achieve success within a rapidly changing and, at times, uncertain environment-must be comfortable with and inspired by the prospect of change

Required Education and Experience
  • Bachelor's degree and student records experience is required, four years of higher education or student records experience may be subsisted in lieu of a degree
  • At least one year of student records or related experience

Preferred Knowledge, Skills, and Abilities
  • 3-5 years of experience supporting higher education academic processes, particularly student records
  • Knowledge of the policies and procedures of PeopleSoft or other student information system
  • Training and expertise in diversity, equity, and inclusion (DEI)researchand practices; demonstrated success developing and applying an equity-minded framework to improve processes and policies

For additional information about the position, please contact Kiama Anthony Bishop, Associate University Registrar for Policy and Compliance, at ksa5p@virginia.edu .

This position is located in Charlottesville, VA.

The anticipated start date is March 1, 2023. Anticipated Hiring Range: $50,000 - $58,000 commensurate with education and experience. This is an Exempt level, benefited position. For more information on the benefits at UVA, visit hr.virginia.edu/benefits.

This position will remain open until filled. Review of applicants will begin in February 2023. This position will not sponsor applicants for work visas. The University will perform background checks on all new hires prior to employment.

To Apply:

Please apply through Workday, and search for R0043762. Internal applicants must apply through their UVA Workday profile by searching ‘Find Jobs.’ Complete an application online with the following documents:
  • CV
  • Cover letter, addressing your specific interest in this role and experience as it relates and how you will contribute to inclusive excellence at the University.

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

References will be completed via UVA’s standardized process Skill Survey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.

For questions about the application process, please contact Ashely Cochran, Senior Recruiter and Academic Recruitment Lead at alc6dk@virginia.edu .

For more information about UVA and the Charlottesville community please see http://www.virginia.edu/life/charlottesville and https://embarkcva.com/.

COVID Vaccination Requirement and Guidelines

Please visitthe UVA COVID-19 Job Requirements and Guidelines webpageprior to applying for current information regarding vaccination requirementsandguidelines for employment at UVA.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.


Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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