Sr. Community Engagement and Outreach Coordinator - School of Medicine, Neurology

Advertising Summary: Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond. Accounting for almost half of VCU’s sponsored research, the School of Medicine is internationally recognized for patient care and education. Virginia Commonwealth University is an equal opportunity employer.

https://vcujobs.com/why-richmond

Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

Unit: School Of Medicine MBU

Department: Neurology

Department Summary: The Department of Neurology has a talented, robust team of faculty members and staff members spanning nine divisions which includes representatives from every neurology subspecialty in adult and child neurology, plus award-winning educators, clinical and translational neuroscientists and master clinicians.

The Department of Neurology’s vision is to provide the best patient-centered neurological care while fostering the career development, education and training of our team members. We endeavor to realize this vision by fulfilling the following three missions:

1. Improve the lives of children and adults with neurological disorders through compassionate, high-quality medical care and patient education.
2. Provide exceptional education to our students, residents, fellows and the wider community of medical professionals.
3. Advance the knowledge of neurological diseases by actively developing innovative treatments through basic, translational and clinical research.

Duties & Responsibilities:

The Senior Community Engagement and Outreach Coordinator will perform a wide variety of administrative, logistical, operational, and technical tasks related to community engagement and outreach by the VCU Parkinson’s and Movement Disorders Center (PMDC). The mission of the PMDC is to help persons affect by movement disorders live their best lives possible by providing the highest quality patient-centered care and services, conducting cutting-edge research, and training the next generation of movement disorders care providers. The Engagement and Outreach Coordinator will help to design, coordinate, conduct, and evaluate educational programs for the PMDC that help educate professionals across the medical care spectrum as well as inform patients and care providers about relevant medical conditions, the comprehensive treatments offered at PMDC, and important advances in research.

Duties include providing logistical support for both patient-facing and provider-based programs, retreats, and events; working with leadership to develop and facilitate offerings and new programs; helping design marketing materials and promotions for programs; coordinating schedules of departmental staff and program volunteers; maintaining program supplies; managing participant attendance records; tracking program evaluation and incorporating feedback for improvement; and generating reports. Additional duties include supporting fundraising activities and working with local and national non-profit foundations to help us reach more patients and broaden the PMDC’s impact. They may work independently or as part of a team. They work under general supervision, resolving most standard issues independently and referring complex issues to an upper-level manager. The Engagement and Outreach Coordinator will report to the director of the PMDC.

Senior Engagement and Outreach Coordinator will possess greater knowledge of administrative, logistical, operational, and technical tasks related to the community engagement field, distinguishing them from Community Engagement Coordinators. They are further distinguished by the complexity of assigned work; an ability to identify options and develop solutions for unique or unprecedented situations; greater decision-making authority; and the judgment, resourcefulness, and ability to identify issues and/or areas that should be addressed differently. They are resources for others, participating in mentoring, coaching, and training.

Core Responsibilities:

• Perform a wide variety of complex administrative, logistical, operational, and technical tasks related to community engagement and outreach by the PMDC
• Help create, design, coordinate, conduct, and evaluate educational and wellness outreach programs for the PMDC
• Provide logistical support for community engagement programs, retreats, and educational events such as patient symposia and CME offerings
• Facilitate the creation and maintenance of community partnerships that aim to foster and promote teaching, research and service activities and programs that are relevant to the PMDC clinical and education mission.
• Help design marketing materials and promotions for email and social media platforms as well as order and maintain necessary program supplies for PMDC education and outreach programs
• Manage volunteer and participant attendance records for community engagement events and coordinate schedules for department staff and program volunteers
• Track program evaluations and incorporate feedback for improvements
• Provide direct support to PMDC faculty and staff in the creation, development and conducting of community-based education and outreach events as needed
• Assist with budgeting and financial aspects associated with PMDC outreach, educational and wellness programs and events
• Assist the PMDC Research Program Manager with outreach events associated with the research mission of the PMDC
• Work under general supervision, resolving most standard issues independently and referring complex issues to the PMDC director
• Serve as liaison to the VCU Office of Development and Alumni Relations
• Serve as resources for others, participating in mentoring, coaching, and training

• Perform other duties as assigned to support the overall objectives of the PMDC and VCU Department of Neurology

Qualifications:

Minimum Qualifications

• High School Diploma/GED and 1–3 years of relevant professional experience, or an equivalent combination of education, experience, and training
• Must possess a comprehensive knowledge of administrative, logistical, operational, and technical tasks related to the community engagement field
• Ability to complete more complex assignments and align programs with policies and regulations 
• Ability to identify issues and/or areas that should be addressed differently 
• Ability to work independently or as part of a team 
• Strong organizational and time management skills with the ability to meet deadlines 
• Excellent oral and written communication in daily interactions 
• Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications

• Experience as a social worker and/or working in community engagement, non-profit management, and/or volunteer coordination
• Experience with using and posting on social media platforms (e.g., Facebook, Instagram, LinkedIn, and YouTube)
• Experience with using digital marketing platforms (e.g., Constant Contact, Google Analytics, and Mailchimp)

This is a restricted position with no set end date; continued employment is dependent upon project need, availability of funding, and performance.

Position will remain open until filled

Please note that if you are employed as a university employee working in any of the health system's facilities, you will need to follow VCU Health System policies, which will include but will not be limited to, vaccination requirements.

Salary Range: $57,700 - $63,700

FLSA Exemption Status: Exempt

Hours per Week: Monday - Friday, 8:00 am - 5:00 pm

Restricted Position: Yes

ORP Eligible: No

Flexible Work Arrangement: Hybrid

Contact Information:
Contact Name: Kelly Barnes
Contact Email: Kelly.Barnes@vcuhealth.org