Student Accounts Director/Bursar

Title: Student Accounts Director/Bursar

Agency: VP OF ADMIN AND FINANCE

Location: Norfolk, VA

FLSA: Exempt

Hiring Range:

Full Time or Part Time:

Additional Detail

• Master's degree in accounting, finance, business or related field (or a combination of education and experience that equates to an advanced degree).
• Demonstrated supervisory skills with the proven ability to manage large, multi-functional teams, building on efficient and positive office culture and empowering teams to provide the highest levels of customer service.
• Strong project management and organizational skills to include ability to multi-task, organize, prioritize and follow multiple projects and tasks with competing priorities through to completion with attention to detail and within specified deadlines.
• Demonstrated knowledge of federal and state regulations related to student accounts, including Title IV and FERPA.
• Demonstrated ability to analyze problems, identify solutions, and take appropriate action to resolve problems using sound judgement and decision-making processes and to maintain strict confidentiality related to sensitive information.
• Understanding of financial principles and internal controls and demonstrated ability to apply those principles in an operational environment.
• Thorough knowledge of AIR technology systems, as is an understanding of TouchNet, FlyWire (or related technologies).
• Strong customer orientation while using diplomacy and discretion in all interactions.
• Excellent interpersonal oral and written communication skills with the ability to work effectively with campus partners and collaboratively as a team.
• Propensity to thrive and flourish in a rapidly changing environment, energized by the opportunity to offer a consistent and disciplined approach to new challenges.
• Relevant professional experience (typically, eight or more years) in student accounts, financial aid, or accounting related area.
• Experience as a leader, providing vision and clear communication of vision at varying levels of the university and division.

• Excellent computer skills are preferred with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams. Banner experience a plus.