Student Affairs Administrative Assistant

https://jobs.vccs.edu/postings/86098

Albemarle County, Virginia, United States

ADMIN-STUDENT SERV (Piedmont Virginia)

Piedmont Virginia Community College

Title: Student Affairs Administrative Assistant

Agency: Piedmont Virginia Community College

Location: Albemarle - 003

FLSA: Nonexempt

Hiring Range: $16.87 - $20.00/hour

Full Time or Part Time: Part Time

Additional Detail

Job Description:

Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Title: Student Affairs Administrative Assistant (Part-Time)

Department: Student Affairs

Employment type: Part-time (wage), no benefits, 29 hours or less per week

Position Purpose: The Student Affairs Administrative Assistant will serve as the primary point of contact for students, faculty, and visitors at the integrated service hub located in the new Bolick Center. This hub supports multiple departments within the Student Affairs Division. Key responsibilities include answering phones and directing inquiries, welcoming guests to the building, and scheduling appointments for students.

The position also provides evening administrative support to students, staff, and adjunct faculty teaching courses that begin after 5:00 p.m. Additionally, the Administrative Assistant will offer general administrative and clerical support for the division, including assistance with Student Affairs initiatives, programs, and events.

This role reports to the Administrative Assistant to the Deans of Enrollment Services and Community Partnerships and Student Support and works closely with other administrators and staff across the Student Affairs Division.

Duties and Responsibilities:

Provide direct services to current and potential credit and non-credit students, including admissions, enrollment, and records support.
Respond to phone messages and emails with promptness.
Participate in student outreach and calling campaigns.
Schedule student appointments with Student Affairs staff as well as other college personnel.
Disseminate division and college information accurately.
Positively greet students, potential students, and visitors and serve as the first point of contact for the college.
Respond to general college questions and concerns by current and potential students.
Communicate concerns/issues to other college and division staff when necessary.
Work collaboratively with other divisions and departments on campus.
Assist with the coordination of enrollment events, information sessions, and open houses.
Reserve rooms for trainings and other programs.
Assist other areas of Student Services with program administration through clerical and administrative support.
Assist full-time and adjunct faculty after regular business hours, including providing administrative support.
Provide support to students after regular business hours, including appointment scheduling and referrals to other college services.

Minimum Qualifications:

Excellent communication skills, both written and verbal.
Organizational skills.
Excellent customer service skills.
Working knowledge of basic computer applications and software.

Additional Considerations:

Community college experience.
Experience in front-facing or client serving positions.
Experience working with a diverse student population.
Ability to multi-task effectively.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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