VCU Athletics *Ticket Operations* Graduate Assistant

VCU Athletics is seeking graduate assistants to assist in the daily operations of the Ticket Operations area.

SPECIFIC RESPONSIBILITIES INCLUDE:
• Assisting with counter and phone sales for Basketball, Soccer, Volleyball, Baseball, and Siegel Center special events using the Paciolan Ticketing System.;
• Assisting in the men’s basketball game day operations by overseeing the student entrance and will call;
• Assisting with ticket reconciliation and deposits;
• Supervising game day ticket operations for our Olympic Sports (women’s volleyball, women’s basketball, soccer, or baseball);
• Assisting with group sales for all ticketed sports with an emphasis on men’s basketball; and
• Performing other related duties as assigned by the Associate AD for External Operations and Assistant Director of Ticketing.

QUALIFICATIONS:
Required:
• Admittance into a VCU graduate program; and
• Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a graduate assistant at VCU.

Preferred:
• Knowledge of and prior work experience in intercollegiate athletics;
• Strong customer service skills, highly organized, and detail-oriented;
• Exceptional verbal and written communication; and
• Experience in cash handling.

A cover letter and resume must be included as part of this application process.
We ask that graduate students limit their applications to three (3) graduate assistant positions of interest.
Applicants must be admitted to a VCU graduate program to be eligible for this position.
For information about applying to VCU’s Center for Sport Leadership, see https://sportleadership.vcu.edu/apply/ .
An applicant who is admitted to VCU’s Center for Sport Leadership (CSL) may receive funding from both CSL and the VCU Athletics Department if they are the selected finalist.

There are two (2) open positions within Ticket Operations.
This graduate assistant position for 2023-24 will be open until filled, and review of applications will begin immediately.
For questions regarding this graduate assistant position, please contact Sean Moran at moransw2@vcu.edu
For questions regarding VCU Center for Sport Leadership applications, please contact Dr. Carrie LeCrom at cwlecrom@vcu.edu