Visitor Services Assistant - Jackson House/VMI Museum System

Title: Visitor Services Assistant - Jackson House/VMI Museum System

State Role Title: Admin & Office Specialist III

Hiring Range: $15.00

Pay Band:

Agency: Virginia Military Institute

Location: Virginia Military Institute

Agency Website: www.vmi.edu

Recruitment Type: General Public - G

Job Duties

Jackson House Museum is accepting applications for a part-time Visitor Services Assistant for the VMI Museum System.

Job Duties:

• Provide tours, answers question and greets visitors into the Jackson House Museum.
• Work in the VMI Museum and or the Jackson House Museum store as a clerk greeting visitors, selling merchandise and tour tickets.
• Provide basic orientation for visitors.
• Restock merchandise as needed.
• Other duties as directed by the Assistant Museum Store Manager.

Minimum Qualifications

• Neat, businesslike appearance.
• Alertness, sensitivity to the needs and interests of museum visitors and store customers.
• Promptness, reliability, maturity, and sound judgment.
• Ability to follow routine procedures and to enforce policies.
• Ability to lift 20 pounds.


• Basic knowledge of computer and POS.
• Basic knowledge of handling and counting money
• Retail sales, customer service and or museum experience a plus but not required.

Additional Considerations

Looking for part-time staff to specifically work Sundays for 4- or 8-hour shifts and occasionally on Saturdays.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Kristen Pace

Phone: 540-464-7889

Email: hroffice@vmi.edu

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.