Visitor Services Technician - Jackson House

Title: Visitor Services Technician - Jackson House

State Role Title: Admin & Office Specialist III

Hiring Range: $15.00

Pay Band: UG

Agency: Virginia Military Institute

Location: Virginia Military Institute

Agency Website: www.vmi.edu

Recruitment Type: General Public - G

Job Duties

VMI is accepting applications for a part-time Visitor Services Assistant for the VMI Museum System

Job Duties:

• Work in the VMI Museum and Jackson House Museum stores as a clerk greeting visitors, selling merchandise and tour tickets.
• Restock merchandise as needed.
• Assist in routine museum operations, including opening/closing, end of day cash reports, and answering the telephone.
• Provide basic orientation for visitors.
• Other duties as directed by the Assistant Museum Store Manager.

Minimum Qualifications

• Neat, businesslike appearance.
• Alertness, sensitivity to the needs and interests of museum visitors and store customers.
• Promptness, reliability, maturity, and sound judgment.
• Ability to follow routine procedures and to enforce policies.
• Basic knowledge of computer and POS.
• Basic knowledge of handling and counting money
• Retail sales, customer service and or museum experience a plus but not required.

Additional Considerations

Please include a resume, cover letter, and contact information for 3 professional references.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Kristen Pace

Phone: 540-464-7889

Email: pacekl@vmi.edu

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.