Weekend Receptionist

Title: Weekend Receptionist

State Role Title: Admin and Office Spec I

Hiring Range: $15.00/hr

Pay Band:

Agency: Dept of Veterans Services

Location: J&C VCC

Agency Website: www.dvs.virginia.gov

Recruitment Type: General Public - G

Job Duties

We are seeking a professional receptionist who is committed to delivering outstanding customer service that creates a welcoming experience for every visitor. The Receptionist serves as the first point of contact for residents, families, visitors, vendors, and staff. This position is responsible for providing courteous customer service, managing front desk operations, and supporting administrative functions in a healthcare environment while maintaining confidentiality and professionalism.

Why Join Us?
• Competitive pay.
• Supportive team environment.
• Opportunity to make a meaningful impact by ensuring smooth staffing operations.

Minimum Qualifications

Key Responsibilities
• Greet residents, visitors, families, and staff in a warm, professional, and respectful manner
• Answer, screen, and direct incoming phone calls accurately and efficiently
• Monitor visitor sign-in/sign-out and follow facility security and infection control protocols
• Provide general information about the facility while maintaining resident privacy
• Receive, sort, and distribute mail, deliveries, and messages
• Maintain front desk area to ensure it is clean, organized, and welcoming
• Assist with administrative tasks such as filing, copying, faxing, and data entry
• Coordinate communication between departments as needed
• Respond calmly and appropriately to emergencies and notify appropriate staff
• Support resident-centered care by demonstrating compassion and sensitivity to residents and family
• Maintain confidentiality in compliance with HIPAA and facility policies

Additional Considerations

• Experience in a healthcare, nursing home, or assisted living setting preferred
• Willingness to work evenings, weekends, or holidays as scheduled
• Strong verbal and written communication skills
• Excellent interpersonal and customer service skills
• Organizational and time-management skills
• Basic computer skills, including email, word processing, and data entry
• Ability to multitask and prioritize in a busy environment

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Commonwealth does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

Excluding current DVS employees, the selected candidate MUST pass a criminal background check.

For consideration for this position, candidates MUST apply online at www.jobs.virginia.gov. Applicants are encouraged to be specific regarding job-related knowledge, skills, and abilities. Resumes are encouraged but do not substitute submittal of the online application. Applications submitted via postal mail, email, or fax will not be considered. Please contact Human Resources if you need assistance.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department of Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable to DARS to get their Certificate of Disability.

If you need to obtain a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.

Contact Information

Name: Latarsha Jordan

Phone: 757-263-3100

Email: HRJCVCC@dvs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.